Parts Representative - Saskatoon, Canada - Vermeer Canada Inc.
Description
PURPOSE OF POSITION
- The purpose of this position is to promote and sell the Company's full Parts and related Supplies product line
RESPONSIBILITIES OF POSITION
- Responds to front line customer visits or telephone, fax, online requests, relative to all parts and supplies inquiries
- Provides customers with prompt and courteous service, quoting prices or obtaining quotes as necessary; answers any concerns or questions, ranging from technical aspects to delivery dates
- Handles cash/card transactions; prepares relative invoices; effects data input; directing documentation/records to the appropriate area
- Requisitions noninventory parts as required; raises relative purchase orders; ensures proper followup on all promised delivery dates
- Provides Service Technicians with parts, as necessary, ensuring the provision for appropriate records; order shop supplies, as requested by Service department
- Maintains inventory levels in accordance with Company guidelines; spotchecks actual inventory to computer records; performs/participates in physical counts
- Ensures parts facilities/displays are maintained in an clean orderly fashion and items clearly identified; maintains work areas in a similar clean and orderly manner
- Reviews factory bulletins and other information to remain updated on any pertinent changes; ensures reference manuals/parts guides are updated and customers supplied with any necessary information
- Conveys a professional presence at all times, tactfully accommodating specific needs and ongoing satisfactory customer relationships
- Adheres to all Company policies and procedures, specifically Health and Safety rules and regulations
- Prior general sales experience, preferably in parts distribution
- Ambitious, goal oriented, with the interpersonal skills to accommodate sales objectives
Job Types:
Full-time, Permanent
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Work Location:
One location
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