Back Shop Golf Attendant - Collingwood, Canada - Living Water Resorts

Living Water Resorts

Verified Company

Collingwood, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Living Water Resorts prides itself in its people. As a company we are committed to attracting and retaining the best talent.

From part-time jobs, to co-operative education experiences, to Leadership positions, Living Water Resorts offers you the perfect place to build your resume and spread your wings.

At Living Water Resorts, we're looking for dynamic, energetic people join a truly unique employment experience where you are expected to:

take advantage of the many perks the resort offers

- give back to your community
- look after yourself and nurture your emotional, spiritual, and physical wellbeing
- make friends and lasting connections so that your job is fun and rewarding

The focus of the position supports and assists the Head Golf Professional, the Golf Pro Shop Assistant and Team Lead in all aspects of running the Golf Operations in the Back Shop on a daily basis with the goal of providing a fun and caring environment to create special memories for our guests / members.

DUTIES INCLUDE:

Demonstrates through their own behaviour the Service Culture Standards of Living Water Resorts in providing a fun and caring environment for our guests / members and fellow team members which in turn will create special memories.
Responds to guest complaints and resolves them in a way that ensures the guest is satisfied, will return again and that every guest departs happy.
Maintains and delivers a "no compromise" attitude towards providing the highest possible level of Hospitality, Quality and Value to the guest.
Adheres to all of the mandatory written standards of operations, policies, procedures, manuals, oral instructions, employee handbook, collective agreement that is in place at Living Water Resorts.
Greet all guests / members in a welcoming way, with "Good Morning / Good Afternoon" and use the guests / members name when possible and known.
Assist in the control and oversee guests / members play - ensure guest check-in, fee collection in coordination with the starter.
Assist in the marketing and promotion of new memberships, programs and play.
Assist in overseeing all tournaments and any other member events.
To be informed on and promote all club activities and services.
Enforce all rules and regulations governing golf course usage.
Assist in supervising the golf services team.
Assist with Membership Sales
Assist with Season Game Passes Sales
Assist with all merchandise sales in the Pro Shop
Answering all incoming calls to the Pro Shop in a professional and friendly manner.

Qualifications:

High School diploma
Valid driver's license
Possess excellent interpersonal and organizational skills and have a strong ability to prioritize.
Good oral and written communication skills
Excellent time management skills

Working Conditions

Works the majority of the time indoors and outdoors
Must be able to bend, reach, lift at least 30lbs
Must be able to walk and stand for an average of 8 hours per shift

Living Water Resorts is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process.

Should you require accommodation in relation to any of the materials or processes used during the recruitment and selection process, please notify Human Resources.

Living Water Resorts will make every effort to accommodate persons with disabilities in a timely, effective and suitable manner.