Service Coordinator, Here 24/7 - Guelph, Canada - Canadian Mental Health Association Waterloo Wellington

Sophia Lee

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Sophia Lee

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Description

Posting Closes:
November 29, 2023 at 5:00pm


About Us:


The Canadian Mental Health Association Waterloo Wellington (CMHA WW) provides a full care system for those with addictions, mental health or developmental needs. We serve everyone from children to adults to seniors, all under one roof. Our programs help individuals and families to lead lives filled with meaning and promise. We have 400 staff at offices in Cambridge, Waterloo, Kitchener, Guelph, Fergus, and Mount Forest.

We are fully accredited by Accreditation Canada and are proud of our Exemplary Status (the highest standing) received at our most recent accreditation exercise


Why Join our Team:


Competitive Compensation and Benefits:
Our compensation package includes a competitive salary and generous benefits supporting the wellness of our staff.

We are proud to be members of the Healthcare of Ontario Pension Plan (HOOPP) offering one of Canada's largest and most respected defined benefit plans.


Career Development Opportunities:
Our wide range of services and supports allows for varied opportunities for career growth. Our multi-disciplinary approach to care offers cross collaboration and enhanced opportunities for learning. A formal succession planning process is key to our internal leadership recruitment.

Values that include:
Mutual Respect, Accountability, Integrity and Excellence and Innovation and a culture that is welcoming and inclusive.

Commitment to Health and Safety:

We have a strong health and safety culture at CMHA WW and work tirelessly to address the health and safety needs of staff and the people we serve.

We are recruiting for a
SERVICE COORDINATOR for Here 24/7

There are several opportunities available**:

-
Regular full-time position (35 hours per week
  • Sunday to Tuesday 2pm to 12am and Wednesday 3pm to 12am) based at 80 Waterloo Ave, Guelph.
**:

  • **Regular full-time position (35 hours per week
  • Friday and Saturday 7pm to 7am and Sunday 8pm to 8am plus one additional shift per month) based at 80 Waterloo Ave, Guelph.**:
  • **Regular full-time position (35 hours per week
  • Saturday to Monday 9am to 9pm plus one additional shift per month) based at 67 King St. E, Kitchener.**:

  • Contract full-time position until July 31, hours per week
  • Saturday and Sunday 7pm to 7am and Monday 8pm to 8am plus one additional shift per month) based at 80 Waterloo Ave, Guelph
:

- **Contract full-time position until July 31, hours per week

  • Thursday and Friday 9am to 9pm and Saturday 12pm to 12am plus one additional shift per month) based at 67 King St. E, Kitchener.**:
  • **Contract full-time position until April 30, hours per week
  • Thursday to Saturday 12am to 12pm plus one additional shift per month) based at 80 Waterloo Ave, Guelph.**
    _ _All above opportunities are currently a hybrid model. Presently all shifts worked during the hours of 7am to 12am are onsite and weekends and overnight shifts are worked remotely. We do anticipate shifting to fully on site model and the ability to work a hybrid schedule is based upon service needs and the Agency retains the right to amend or change schedules, including hybrid work arrangements.**Reporting to the Team Lead, Here 24/7, this position will provide a range of services at the "front door" to our addictions and mental health system including intake, referral, crisis functions, as well as brief support to individuals who are waiting for ongoing service. Service Coordinators will be part of a large team serving Waterloo and Wellington, but will work within smaller geographically based hubs to respond to and meet local service needs. Successful incumbents will need to go mobile as necessary based on the needs of the person and risk issues.

The incumbent requires:

  • Degree/diploma in psychology, social work, or relevant health or social science field
  • Three or more years of related experience
  • Welldeveloped intake, referral, crisis assessment, intervention and brief support skills
  • Ability to work well under pressure in a team environment and also independently
  • Knowledge of a broad range of mental health, addiction and concurrent issues
  • Knowledge of our system's mental health and addiction supports and resources
  • Good organizational, communication, interpersonal and problemsolving skills
  • Ability to work collaboratively in a busy interdisciplinary setting and with formal and informal community resources
  • Welldeveloped knowledge base of the various service systems within the catchment area
  • Demonstrated belief in the values and philosophy of CMHA WW
  • Demonstrated sound clinical and practical judgement
  • The ability to work a rotating schedule
  • A valid driver's license, vehicle and insurance, as travel is required




CLASSIFICATION AND RATE OF PAY:
Level 5 (OPSEU) - $30.56 to $37.24 per hour


  • Other key search terms: Intake Worker, Social Worker_

Experience:

Required

  • 1 year(s): Crisis Interventio

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