- Oversees and manages the morning set-up for the market including: placing outside vendors, collecting payment and balancing daily cash sales.
- Acts as the primary contact with all vendors on Market days – ensuring Market policies, safety procedures and health regulations are adhered to and addressing vendor concerns.
- Carries out routine compliance audits on vendor products/services, and where appropriate provides coaching and establishes clear expectations of those vendors not in compliance with their permit to vend.
- Oversees all new vendor applications and the onboarding process of new vendors to ensure booth vacancies are filled in a timely manner.
- Develops a target list for new product offerings and protects the balance of current offerings. Managing all requests from existing vendors to add offerings.
- Manages the placement and annual renewal of outdoor vendors. Performing due diligence on farmer and reseller application, calling suppliers and conducting farm visits were necessary.
- Customer service oriented
- Strong communication skills: able to speak, listen and write in a clear, respectful and thorough manner using appropriate tools and techniques.
- Manages ambiguity well. Adapt to changing priorities and conditions in an agile way, reacting and making decisions quickly and effectively.
- Possesses superior time management and organizational skills with the ability to effectively multi-task and lead others.
- Strong conflict management skills and ability to negotiate persuasively and achieve consensus amongst differing opinions.
- Critical thinker and problem solver.
- Must have sufficient financial and tech-savvy skills to perform mass billing and reconciliation duties.
- Diploma in business or administration preferred but not required. Food handling/safety experience all considered an asset.
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Assistant Market Manager - Woolwich, Canada - Schlegel Villages
Description
The St. Jacobs Farmers' Market has an exciting opportunity for an Assistant Manager to join the Market Operations team.
Start Date: Flexible
About the Farmers' Market:
The St. Jacobs Farmers' Market, part of the St. Jacobs Market District, is the largest year-round outdoor farmers market in Canada. Open Thursday and Saturdays (and Tuesdays during the peak summer months), the Market is home to over 350 farmers, food operators, artisans and crafters and has been recognized as a major tourist draw for the Region of Waterloo. Both the Market and the surrounding areas are known for their Mennonite heritage and quaint, rural experience.
In 2019, the KW based organization, Schlegel Urban Developments purchased the Farmers' Market from its original owners with plans to build on the successes of the Market by developing the retail mall across the street into a brewery, restaurant and event space. This exciting development is schedule to open late 2023 and in the meantime, the Farmers' Market has begun to host special events in the shoulder seasons and off-Market days as part of a strategic plan to draw locals and tourists out to the area more frequently.
About the Role:
There are ten full time employees who oversee the day to day operations and management of the Market as well as the property maintenance, marketing and special events for the other businesses within the Market District.
The Assistant Manager is a dynamic, highly versatile and critical role. Working alongside the Farmers' Market Manager, they lead the organization and coordination of all aspects of the Farmer's Market – both on market days and behind the scenes on non-market days. They are the primary contact for all 350+ vendors and main operational lead on a market days.
This is tremendous opportunity for someone who wants to develop their relationship building and strategic planning skills, learn more about farming and food systems and support small business owners and entrepreneurs in the community.
This is a full time, salaried position with benefits and 3 weeks paid vacation. You'll have regular office hours Tuesdays, Wednesdays and Fridays and the early morning shifts (6am) on Market days (Thursdays and Saturdays). The salary range is $45,000 - $50,000 based on experience.
Key Accountabilities:
To be successful as our new Assistant Manager of the Farmers' Market you will:
The St. Jacobs Market District is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with the hiring leader.
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