Invoicing & Collections Representative - Whitby, Canada - Custom Fire & Sprinkler Services Ltd.

Sophia Lee

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Sophia Lee

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Description
At Custom Fire & Sprinkler Services Ltd., we pride ourselves on delivering exceptional fire protection solutions to our clients.

As an experienced and detail-oriented
Invoicing & Collections Representative, you will be responsible for multiple tasks throughout the office, such as:


  • Prepare and distribute invoices to customers
  • Process payments, credit memos and invoice adjustments
  • Initiate communication with customers to resolve pastdue collection balances, including timely follow ups if a reply is not received
  • Monitor and maintain uptodate records for client accounts and review accounts in arrears to ensure appropriate actions are taken
  • Create reports on collection activity and accounts receivable statuses as required
  • Handling inbound/outbound calls
  • Filing and organization of paperwork
  • Assisting senior and office staff with day to day operations
  • Other duties as assigned

What we're looking for:


  • Previous experience in Invoicing & Collections
  • Proficient in all Microsoft programs (Word, Excel, Outlook, etc.)
  • Excellent oral, written, and communication skills
  • Ability to take ownership and resolve conflict
  • Strong phone manner with the ability to multitask
  • Comfortable working in a highvolume, fastpaced environment
  • Detail oriented with high standards to accuracy

Pay:
From $23.00 per hour


Benefits:


  • Dental care
  • Extended health care
  • Vision care

Schedule:

  • 8 hour shift
  • Day shift

Ability to commute/relocate:

  • WHITBY, ON: reliably commute or plan to relocate before starting work (required)

Experience:

- collections: 2 years (required)


Work Location:
In person

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