Billing Clerk - Greater Sudbury, Canada - Spectrum Telecom Group Ltd.

Spectrum Telecom Group Ltd.

Verified Company

Greater Sudbury, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job description

NETSPECTRUM Internet Solutions is currently looking to add a Billing Clerk to our growing team in our Sudbury Head Office.

NETSPECTRUM is a local internet provider, providing a mix of Rural Wireless, DSL, Fibre and Cable Internet to business and residential customers in Northern Ontario.

The Billing Clerk is responsible for the day-to-day billing for NETSPECTRUM customers.

Core Responsibilities:

Setup billing accounts for new customers
Manage account balances and work to resolve any outstanding debts or other inconsistencies
Follow up with customers regarding payment issues and issue final notice statements for past due accounts
Process customer payments to their account
Provide friendly and timely responses to customer inquiries/concerns via ticket system and over the phone
Process credit requests that have been approved on customer accounts
12+ years in a related customer and/or billing support role
Proficient with the Microsoft Office Suite, and other jobrelated software (Microsoft Dynamics considered an asset)
Ability and desire to learn and understand new software and technical concepts quickly.
Experience with business processes, software integrations, and macros
College education in Business, Finance and/or equivalent workrelated experience
Ability to analyze and define problems, calculate figures and amounts, prioritize work flow, multitasking, meet deadlines and remain flexible
Demonstrate attention to accuracy on all duties and responsibilities
Ability to work well within a team
Exceptional customer service skills
Ability to maintain confidentiality and comply with Company and established safety and privacy policies and requirements
If you are interested in working with a great team in a rewarding setting that offers diversification, continuous improvement and a culture of caring then please send us your resume_

Schedule:

8 hour shift
Monday to Friday

Ability to commute/relocate:

Greater Sudbury, ON: reliably commute or plan to relocate before starting work (required)

Experience:

- accounts receivable: 1 year (preferred)

Job Types:
Full-time, Permanent

Pay:
$21.00-$25.00 per hour

Expected hours: 40 per week

Benefits: