Collection Agent - Saint-Laurent, Canada - Aeolus Staffing Soltuions
3 weeks ago
Description
Assist your leader in projects/initiatives as assigned to deliver on best-in-class processes and practice for the Cash Collections function.- Manage portfolio to reduce DSO, Bad Debt, Write-Offs while improving cash flow and meeting Key Performance Indicators (KPI)
- Participate and schedule periodic status updates with Key Account Managers (KAM)
- Maintain detailed documentation of collection activities
- Research and Analyze accounts e.g., payment patterns/behaviors, sales history, and previous collection efforts prior to engaging in collection follow up
- Reconcile Billing and Payment discrepancies
- Flag "At
- Risk" accounts to leadership team and potential recommend action for legal or 3rd party escalation
- Follow up with various departments within the organization to resolve any issues and provide accurate and timely completion of tasks
- Respond to service support requests/inquires
- Identify improvement opportunities.
- Other duties as assigned by Manager
Job Types:
Full-time, Permanent
Salary:
$55,000.00-$60,000.00 per year
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Onsite parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Application question(s):
- Are you bilingual?
Experience:
- Collections: 4 years (preferred)
- ERP system (JD Edwards, SAP, Oracle: 2 years (preferred)
Licence/Certification:
- CCP (preferred)
Work Location:
In person
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