Veterinary Reception, Client Care, Downtown Animal - Toronto, Canada - VCA Animal Hospitals
Description
Veterinary Reception, Client Care:
Location:
Toronto, ON:
Downtown Animal Hospital **is currently welcoming a full time, Client Care Coordinator to join our amazing team. We are a well established, fast paced veterinary clinic in the downtown core with a strong focus on customer service and patient care. We have a great group of people ready to welcome you into a positive and fun work environment.
This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital.
In this role, you will help our clients and their pets feel welcomed and appreciated- Excellent customer service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming environment
- Ability to answer a multiline phone system and track and book appointments effectively
- Scheduling appointments; Admitting and discharging pet patients
- Invoicing/billing; creating estimates and processing payments
- Take initiative and work independently
- A Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate is an asset
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
- Willingness to learn more regarding; veterinary services, updated medical office procedures, and assist the Veterinary staff with various tasks and treatments
- A love for all companion animals
What VCA Canada Offers
Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of wellness and appreciation you can thrive in
- VCA Canada Student Loan RRSP Program
- Ask us more
- Competitive wages and benefits
- Annual uniform allowance
- Exceptional career development: there is room to grow here
- RRSP Employer 5 % Match Program saving for your future just got easier
- Extensive online anytimeanywhere access to journals and textbooks
- Employee Assistance Program to support your health and wellbeing
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps
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