Funeral Director Apprentice - Guelph, Canada - SCI Shared Resources, LLC
Description
Our associates celebrate lives. We celebrate our associates.Consider the possibilities of joining a Great Place to Work
Provides customer service in all areas of helping client families following the loss of a loved one. Provides exemplary personalized and professional service.
Learns how a Funeral Director implements choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual.
Interacts with the family to fulfill death care needs. Ensures customer needs are addressed.JOB RESPONSIBILITIES
- Learns to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures
- Learns to negotiate and create acceptable funeral contracts
- Handles contracts, legal documents, and collection of monies or insurance in accordance with company policies.
- Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services.
- Confirms authorization to proceed with the service arrangements
- Verifies identification of the deceased and authorization for embalming
- Learns how to arrange for the interment or cremation of human remains
- Adheres to all company and regulatory requirements
- Cares for the deceased in a respectful manner while performing a variety of tasks which may include:
- Removals and transfers
- Lifting of deceased human remains
- Dressing and casketing
- Coordinating and assisting with funeral service and visitation
- Delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families
- Setting of chairs and the removal, proper care and storage of these items
- Removals and transfers
- Assists with funeral services by:
- Coordinating the parking of cars
- Ushering
- Driving funeral vehicles
- Assisting at chapel and church services
- Assisting at the cemetery
- Delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families
- Setting up chairs and the removing, properly caring for and storing of these items
- Participating at special functions
- Provides aftercare in absence of Family Service Counselor
Aftercare includes delivery of:
- Documentation
- Stationery
- Information on insurance, health benefits and pension,
- Prearrangements for next of kin
- Ensures potential preneed referrals are shared with Family Service Counselors
- Completes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entry
- Assists with general office duties such as preparing reports as needed
- Assists with the maintenance of vehicles, the facility and property
- Receives caskets and other funeral home supplies as well as place into inventory
- Ensures refreshments are available (where allowed by law)
- Performs other duties as assigned
MINIMUM Requirements
Education
- High School diploma or general equivalency degree (or diploma)
- Completion of or currently enrolled in a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science.
Experience
- Typically requires a minimum of 6 months experience in a funeral home, crematory or cemetery
Certification/Licenses
- Must meet all licensing requirement in applicable state/province as required by law as prescribed by each state board
- Valid driver's license
Knowledge, Skills and Abilities
- Knowledge of computers and some software including MS Office products required
- High level of compassion and integrity
- Good communication skills
- Problem solving skills
- Ability to multi task and set priorities
Work CONDITIONS
Work Environment
- Work indoors and outdoors during all seasons and weather conditions
- Limited amount of local and/or multiple location traveling required
- Professional Dress is required when in contact with families.
Work Postures
- Frequent, continuous periods of time standing, up 6 hours per day
- Sitting continuously for many hours per day, up to 6 hours per day
- Climbing stairs to access buildings frequently
Physical Demands
- Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Work Hours
- Working beyond "standard" hours as the need arises
- Travel up to 25%
Postal Code:
N1G 4X9
Category (Portal Searching): Operations
Job Location:
CA-ON - Guelph
Job Profile ID:
K00212
Time Type:
Full time
Location Name:
Gilbert MacIntyre & Son Hart Chapel
More jobs from SCI Shared Resources, LLC
-
Préposé(E) Aux Services Funeral Attendant
Longueuil, Canada - 3 weeks ago
-
Funeral Services Assistant
Halifax, Canada - 3 weeks ago
-
Funeral Services Assistant
Courtice, Canada - 2 weeks ago
-
Porteur Pallbearer
Saint-Hyacinthe, Canada - 1 day ago
-
Crematory Operator
Vancouver, Canada - 3 weeks ago
-
Family Service Counselor
Calgary, Canada - 5 days ago