Assistant Vice President, Operations Support - Montréal, Canada - Business Development Bank of Canada

Business Development Bank of Canada

Verified Company

Montréal, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

No other bank is doing what we do.

At BDC, we help Canada and its entrepreneurs create a prosperous, inclusive and green economy. Our mission is to help Canadian businesses thrive by providing financing, capital and advisory services. We're devoted to Canadian entrepreneurs. We're also dedicated to our employees. Adaptable. Inspiring. Different. There's a reason we like to work here, and we think you'll like it too. Join BDC and help make a difference

Diversity. Equity. Inclusion. They're more than just words for BDC.

These concepts are foundational to our success and to our ability to attract, retain, mobilize and develop the right talent, as well as to offer a healthy, professional and collaborative environment.

We are committed to cultivating and preserving an environment where all employees can thrive, and, for over a decade, we have been recognized as one of Canada's Top 100 Employers and one of Canada's Best Diversity Employers.

In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, color, religion, disability, sexual orientation, beliefs, experiences, and more.

POSITION OVERVIEW

The Assistant Vice President, Operations Support is responsible for leading the Financing, Growth and Transition Capital (GTC) and Advisory Services, and for leveraging synergies between the three lines of business.

Her or his team is responsible for the roll-out and continuous improvement of processes and procedures related to budget and forecast preparation, performance measurement preparation, follow-up and effectiveness of the incentive program key indicators.

CHALLENGES TO BE MET
Set the mission, vision, and strategic goals for his/her team that are in line with BDC objectives.
Ensure successful stakeholder relationships with Financing, GTC and Advisory Services leaders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring efficient service delivery to meet those needs.
Ensure operational alignment with other departments, such as Finance, Credit, Human Resources, etc.
Develop, with the business, recommendations concerning adequate performance measurement models, sales incentive programs and related controls for the workforce with a view to enhancing cohesion between field and corporate objectives.
Oversee the preparation and execution of activities related to Financing, GTC and Advisory Services' periodic budget and performance measurement definition processes and communicate related information. Liaise with key stakeholders in order to enhance the efficiency of these processes and their strategic alignment with the corporate plan. Propose improvements to these processes by proactively analyzing procedures, allocation of resources and achieved versus desired outcomes.
As the owner of the Business Operations "rules," work closely with the Business Process team in order to ensure all the changes impacting the Financing, GTC and Advisory Services groups have the right impact. Approve changes or make recommendation for approval as per internal policies and directives.
Oversee compliance related activities pertaining to Financing, GTC and Advisory services with regards to applicable policies, business rules, directives, procedures, and underlying regulation. Ensure that the team assesses and mitigates risk, proposes improvements, and implements them.
Develop and mobilize a team of highperforming professionals in strategic, analytical and support activities focused on relevancy, efficiency and quality of service/information to the field employees. Provide coaching on an ongoing basis to ensure its effectiveness.
Continuously look for improvements and synergies in operational efficiency in order to more effectively increase the impact of the team's area of responsibility.
Champion the Operations Support team's involvement in BDC's innovation efforts and its experimentation with new solutions, technologies, and ways of working. Drives continuous service improvement and cost optimization efforts to ensure quality, efficiency and productivity goals are achieved.
WHAT WE ARE LOOKING FOR
Bachelor's or master's degree in finance or related field
Minimum of 1015 years of experience in banking, performance measurement, team and project management
Minimum of 5 to 7 years of managerial experience
Professional certification such as CMA, CA; CGA, CA; CPA, CA or other relevant designation would be an asset
Ability to translate large amounts of information into a few key messages
Ability to synthesize information and express oneself clearly and concisely
Exceptional analytical skills and critical mindset
Business savvy with technology sense
Organizational and intellectual agility
Outstanding communication and leadership skills
Selfstarter who is organized