Operations Support/admin - Winnipeg, Canada - CANADA CARTAGE

CANADA CARTAGE

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Why you'll love Canada Cartage

An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery.

With a national network of terminals, cross-docks, and distribution centers, we are one of Canada's largest and most trusted supply chain service providers.

Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.

We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands.

Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed.

A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

Position Summary
Provides operational support to an individual, team, department or group in an organization.

Responsibilities will include managing paperwork, maintaining electronic records, and assisting with day-to-day administrative tasks such as data entry, filing, and scheduling.

Location:
Winniepeg, MB

What you will do

Daily data entry of paperwork, audit of process, to ensure all information is correct.
Provide daytoday operational support to ensure smooth logistics operations,both internal and external.
Collaborate with various teams to optimize workflows and enhance overall efficiency.
Daily Customer requests, POD, Track and trace, Rush Requests etc.
Manage and follow through with any investigation required to support Customer complaints.
Dispatching Drivers, Paperwork, In-Bound and Out-Bound Logs. Scheduling appointments.
Communication with all Operation Team members must remain current and constant to ensure quick and accurate results to minimize impact to the flow of the operations team.
This role involves coordinating appointments, meetings, and communication between team members, clients, and vendors, helping to streamline operations and enhance overall efficiency.
Follow up with warehouse staff for outstanding customer paperwork, escalate to Account Coordinator if corrective action required.

What You'll Bring

1 to 2 Years of combined working experience in a Customer Service or Administrative roleHigh school diploma
Familiarity with logistics software and systems.

Along with the following Skills & Competencies:

Customer service
Order entry, order taking and data entry.
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
Proven experience in operations support, preferably within the logistics industry.
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Strong problemsolving skills and ability to work well under pressure.
Excellent organizational and multitasking abilities.
Organized and proactive.
Must be bondable
Transportation Industry experience considered an asset
Ability to thrive and multi task in a fast paced environment.

Why people love working for Canada Cartage

Cohesive team and a positive, hardworking atmosphere.
Meaningful opportunities for career growth.
Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
Perks discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
Fun events throughout the year, like summer barbeques and driverappreciation week that regularly bring us together.
We give back to the communities in which we operate by volunteering and donating to local charities.
We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.

We are a top employer

Canada Cartage has been recognized on the Forbes list of Canada's Best Employers for six straight years in a row.
Trucking HR has announced that Canada Cartage has again been selected for the 8th year in a row, as one of Canada's Top Fleet Employers. In addition, we have been recognized as an Employer of Distinction for the 4th year in a row. This serves to reinforce Canada Cartage's reputation as an employer of high quality.
We've been acknowledged by Forbes 2023, as one of Canada's Best Employers for Diversity.

Come work with an industry leader
Before you start with us, we will conduct a criminal record check, verify your education, and check your references.