Lodge Clerk - Edmonton, Canada - Black Diamond Group

Black Diamond Group

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Black Diamond Camps & Lodging rents, leases and sells premium, remote workforce accommodations and provides full turnkey services, including remote facilities, catering, and hospitality management to customers in North America.

Lodges feature executive and VIP-style accommodations, state-of-the-art industrial kitchen and dining facilities, recreation facilities, and internet connectivity.

We offer a career, not a job, in an environment known for strength, flexibility, and brilliance.

Like a diamond we look for people who will grow stronger and shine brighter in a fast paced and challenging environment.

We have seeking a full-time
Lodge Clerk who will oversee and facilitate the day-to-day functions of the front desk including the administration and check in/out of guests and arrangement of our guests' food, beverages and accommodations.

You will interact and coordinate with internal and external customers, and you always provide exceptional customer service.

You are a champion and advocate for constant adherence and focus on Health, Safety, and Environmental standards and regulations as they relate to all our operations.

You thrive in a team environment offering a positive and professional friendly attitude.

Duties and Responsibilities

Clerical duties, including filing
Checkin and checkout of guests and administration of all paperwork, forms, and room keys
Issuance of meal cards and room keys and controls of both
Creation of signage specific to the lodge
Maintain accuracy of charge sheet
Daily update of board account using Property Management Software such as Infinity and/or Orissa and walk down sheets
Verify that rooms marked as checkouts are cleaned and ready to sell
Physically check and resolve discrepancies between Property Management Software such as Infinity and/or Orissa and walk down sheets
Generate and submit daily reports to clients and Logistics office
Receive, log, and facilitate maintenance requests and reservations
Sign in and out of recreational equipment as required
Provide late checkin information to Security on night shift
Maintain stationery inventory and submit weekly order to Logistics Office
Liaise with Security as necessary by providing dorm reports
Produce dorm list and conduct radio check
Maintain Master Key control and administer daily issuance of master keys to housekeeping staff
Daily upkeep of safety and general information boards throughout camp/lodge
Log and report all Lodge concerns in a timely manner
Partner with the Lodge Manager any untoward incident or uncontrollable situations

Qualifications

Experience with hotel Property Management Systems such as Infinity or Orissa or any equivalent or relevant software is an asset
Working knowledge of Microsoft Office, but not limited to Word, Excel and PowerPoint
Outstanding written and verbal communication and organizational skills
A team player who is also able to work under mínimal supervision (e.g. night shifts)
Willing to participate and upgrade training certifications including food safe, general safety and relevant courses

Working Conditions

Work hours are 10 hours a day and can be straight shift or split shift (depending on lodge)
Work shifts are 21 days on and 7 days off or 14 days on and 7 days off (depending on lodge and in compliance with existing Provincial Employment Standards) and include nights and days
Frequently exposed to noise and a regular flow of people around the office
Frequently assigned changing priorities
May be under time constraints due to payroll deadlines, weekly/month/quarter/year end deadlines
Frequently exposed to extreme weather conditions

Physical Requirements

Work in extreme weather conditions
Work will require some lifting of up to 22 Kg (50 lbs.)
Varying between sitting, standing, and walking all day

Black Diamond Camps & Lodging is a business unit of Black Diamond Group.

Black Diamond rents and sells modular space solutions and workforce accommodation solutions to customers in Canada, the United States and Australia.

In North America, we also provide specialized field rentals to oil and gas industries. We serve diverse sectors including oil and gas, mining, power, construction, engineering, military, government, and education.

We are an Equal Opportunity Employer

At Black Diamond, our value of respect in the workplace is founded on seeing diversity as a strength, being inclusive and fostering collaboration.

We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

Company:
Black Diamond Group