Contact Centre Agent - Scarborough, Canada - Nuco Jewelry Products Inc.
3 weeks ago
Description
Work Term:
Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
Work setting:
- Retail/wholesale establishment/distribution centre
- In shop
Tasks:
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Perform general office duties
- Receive and log complaints
- Answer clients' inquiries and provide information
Computer and technology knowledge:
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
Art or fashion design experience:
- Jewellery
Security and safety:
- Basic security clearance
- Bondable
- Criminal record check
Transportation/travel information:
- Public transportation is available
Work conditions and physical capabilities:
- Attention to detail
- Fastpaced environment
- Work under pressure
Personal suitability:
- Excellent oral communication
- Organized
- Dependability
- Adaptability
- Analytical
- Creativity
- Efficiency
- Energetic
- Goaloriented
- Hardworking
- Integrity
- Positive attitude
- Proactive
- Time management
Screening questions:
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
Health benefits:
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Other benefits:
- Free parking available
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