Collection Agent - Markham, Canada - ARO Inc

ARO Inc
ARO Inc
Verified Company
Markham, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
Job description

  • We partner with a variety of key credit grantors in various industry segments including financial institutions, government, telecommunications, utilities, postsecondary educational institutions, commercial, health and insurance._

If you are experienced in accounts receivables, ARO Inc. has a job for you

Responsibilities

  • Utilize our skip tracing tools and databases to locate consumers
  • Establish contact with consumers (by telephone) and assist with the resolution of delinquent accounts (outbound and inbound calls)
  • Clearly document call results and content of calls
  • Manage workloads/lists of consumers who have failed to make payments
  • Abide by all Collection Agency Acts and Regulations as legislated in each Province
  • Uphold the client (Creditor) work plans and the ARO code of ethics by treating consumers with honesty, dignity, and respect at all times

Qualifications:


  • Minimum 1 years of 3rd Party Collection experience required
  • Customer service, Call Center or Sales experience considered an asset
  • Knowledge of CUBS, DRS, Highway software preferred
  • Strong Negotiation and Conflict Resolution skills
  • Excellent Verbal and Written Communication
  • Strong Organizational Skills
  • Strong Leadership skills
  • Bilingualism considered an asset

Job Types:
Full-time, Permanent


Flexible Language Requirement:

  • French not required

Schedule:

  • Day shift
  • Monday to Friday

Work Location:
In person
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