Business Development Representative - Calgary, Canada - GRM Inc

GRM Inc

Verified Company

Calgary, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

BUSINESS DEVELOPMENT REPRESENTATIVE FOR LEADING FACILITIES CONTRACT MANAGEMENT COMPANY

COMPANY DESCRIPTION:

GRM Inc. is a leading Facilities Contract Management Company, serving an impressive portfolio of clients throughout western Canada. Our team of professionals is committed to ensuring that our client property investments are professionally managed. Through snow and ice, wind and rain, and wear and tear - GRM Inc. delivers trusted, proven, reliable, and effective results.

We are a locally owned, values-based company that cares deeply about the safety and well-being of our employees, clients, and stakeholders.

GRM Inc. is expanding our professional team to meet the growing market demand.

This is an outstanding opportunity to work closely with our operations team, marketing and business development team, preferred partners, and clients.

If you share our values and vision and would like to join our team as a Business Development representative, we would love to hear from you.

ROLE:

The Business Development Representative will be responsible for sourcing and securing new customers and works within a team environment to pursue business opportunities for GRM Inc.

Activities will be directed by our operations and business development teams and will support growth in the market segments that have been identified as key priorities for development.

In addition, they are responsible for building and maintaining strong relationships through effective communication to achieve business goals and objectives.

They are also responsible for obtaining and maintaining essential client resource lists and promoting GRM's service offerings.

REPORTS TO:

Director of Marketing and Business Development

RESPONSIBILITIES:

Develop and follow up on new business leads
Ensure all communication with new or existing customers is documented in a CRM system
Prepare and analyze data to build a sales pipeline
Offer professional, effective, and efficient solutions for customer inquiries and concerns
Handle customer concerns effectively while fostering sustainable customer relationships
Guide price competitiveness to meet client needs
Participate in trade shows, training programs, or client meetings as required
Work with the bid and proposal team on tender opportunities as required
Leverage both inbound leads and outbound activities through proactive and creative prospecting
Understand the needs and goals of each customer to best align them with the appropriate solution, resources, or internal teams for followup
Provide excellent customer service with each point of contact, and reach out multiple times to each lead to drive connection
Open communication with the director of business development to ensure the effective movement of qualified leads into operations processes
Network within assigned accounts to secure and grow business opportunities
Attend business reviews to assess opportunities for market share improvements
Implement the shortterm and longterm Strategic Plan and ensure the achievement of established goals, targets, and metrics
Provide regular progress reports against KPIs to the Director of Business Development

QUALIFICATIONS/SKILLS:

Minimum five years of technical/management experience in a related industry
Experience in business development and providing solutions based on customer needs
Experience in customer service, satisfaction surveys and customer relations improvement
Demonstrable experience in negotiating and delivering realistic business expectations
Indepth understanding of financial performance metrics
Handson experience utilizing internal corporate CRM tools
Proven track record of working to KPIs and achieving the target
Must be located in Calgary, Alberta CANADA
Available to travel as needed across Canada

BENEFITS: