Systems Administrator - Coquitlam, Canada - Great Canadian

Great Canadian

Verified Company

Coquitlam, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Summary:

Reporting to the Systems Manager & Architect, the System Administrator is a hands-on technician with intermediate level experience deploying, maintaining, supporting and troubleshooting Enterprise-grade server and systems IT infrastructure in both an on-premises and hybrid multi-cloud environment.

Working within a large IT team, the System Administrator will diagnose and resolve complex technical issues, proactively monitor, optimize, automate, and upgrade server infrastructure, build and deploy new virtual and physical systems, and liaise with external vendors and partners to deliver secure, robust and functional systems infrastructure.

Key Accountabilities:

Perform regular server optimization and maintenance activities including patching, upgrading, configuration and performance tuning for assigned systems.
Perform routine system monitoring by analyzing event logs and responding to alert notifications
Regularly verify the integrity and availability of systems hardware and verifying completion of scheduled jobs such as backups or automated processes
Analysis, troubleshooting and resolution of systems infrastructure, hardware, software and networking issues up to and including operating systems
Provide tier3 escalation technical support and troubleshooting including responding to and processing service request tickets within the IT Service Management system
In partnership with the Systems Architect, IT peers and business stakeholders, participate in the requirements gathering, planning and deployment of new systems and supporting infrastructure
Participate in Disaster Recovery testing exercises and business continuity planning for business critical systems
Submit change requests including implementation, communication, testing and back out plans following standard ITIL framework methodologies
Create and maintain system documentation and knowledge base for assigned systems
Identify opportunities and propose solutions for continuous improvement
Adhere to existing IT policies and procedures and participate in the creation or modification of new policies and procedures
Participate in afterhours oncall rotation and ability to work nonstandard hours for critical system upgrades and/or outages.
Manage & liaise with various service providers, vendors, and external consultants
Communicates effectively both verbally and written with all stakeholders
Ability to exceed internal and external customer expectations through timely, effective and positive service delivery
Builds strong working relationships with guests, employees and vendors
Complies with licensing laws, health and safety and other statutory regulations
Performs other duties as assigned or directed

Education and Qualifications:

Minimum 2year degree or diploma from a recognized postsecondary technical institute or college in an IT related field.
Proven working experience and knowledge of a majority of the following technologies in a medium to large sized Enterprise environment:
Virtualization technologies such as VMWare ESXi and Nutanix AHV
Microsoft Windows Server Operating Systems
Physical Server hardware platforms such as Dell PowerEdge, Lenovo ThinkSystem, and Nutanix Hyperconverged Infrastructure (HCI)
Microsoft Active Directory domain services including DNS, DHCP, Group Policy, etc.
Cloud computing environments such as Microsoft Azure, Google Cloud Platform, Amazon Web Services
Microsoft Azure Active Directory, Office 365 and Identity Management (SSO, Conditional Access, Multi-Factor Authentication)
Disaster Recovery planning and related technologies such as Zerto, or Nutanix Metro Replication
Citrix Virtual Apps and Desktops
PowerShell scripting and automation tools such as Power Automate
Microsoft Endpoint Configuration Manager, InTune, and Endpoint Imaging tools
Infrastructure Monitoring tools such as SolarWinds or SCOM
Minimum 5 years of experience in a medium to large organization as a System Administrator or similar technical role
Valid Class 5 Drivers License
Able to travel within Canada