Junior IT Support Analyst - Calgary, Canada - Vista Projects Limited

Vista Projects Limited
Vista Projects Limited
Verified Company
Calgary, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

What Vista Does:


Vista Projects is an integrated industrial engineering firm that helps clients
navigate the digital transformation of their projects and operations.

Our proven project execution process is based on a "single source of truth" model that eliminates the potential for inefficient engineering designs, cost overruns and project completion delays.


Why We Do It:


We believe the world needs industrial projects and that intelligent engineering data can increase the likelihood of innovative solutions getting to market.

Over the years, our multi-discipline teams have conceptualized and designed some of the most challenging and successful industrial processing projects in the North American energy sector.

Vista has established itself as a trusted industrial engineering partner for all types of projects, from conceptual studies and pilots to large-scale commercial expansions.


Where We Work:


What You Would Do in This Role:
The IT Support Analyst supports Vista end users' desktop experience


Duties include:

  • Installing, configuring, and maintaining workstations for end users
  • Installing, configuring, and maintaining printers, scanners, and plotters
  • Installing software
  • Diagnosing, resolving, and documenting software and hardware incidents
  • Utilizing a ticketing system to track and document software and hardware incidents
  • Creating end user documentation
  • Working with vendor support contacts to resolve technical problems
  • Maintaining the organization's Active Directory
  • Performing SCCM maintenance
  • Ensuring the organization's information governance policies are followed
  • Performing other duties as requested

Requirements:


  • High School Diploma
  • Knowledge of networking and resolving connectivity issues
  • Knowledge of Active Directory and SCCM maintenance
  • Strong verbal and written communication skills
  • Willing to work varying schedules to ensure coverage within the department
  • Valid driver's license
  • Ability to pass a criminal background check

Preferred:


  • Technical Certificate, Associate, or Bachelor's Degree in Computer Science
  • 02 years of experience in a similar role

Why People Like Working with Us:

Working with Vista is a chance to contribute to the type of challenging municipal and industrial projects that the world requires.

If that doesn't excite you, this role likely won't be a fit.


Challenging projects require focus and we enable our people to do their best work with modernized project systems that are based on our leading use of intelligent data-centric execution architecture.

Our staff and clients like that it gives them real-time access to validated data shared across all project departments.

This fosters project design and business decisions based on a single, authoritative source of truth and provides
increased transparency and
collaboration with team members and clients, leading to improved engineering quality and a product we can all take pride in.


What We Offer:


An opportunity with Vista is not just a job; it is a chance to tackle challenging projects with colleagues who are among the most recognized and accomplished in their disciplines.


Vista offers all employees:


  • A stimulating, fastpaced and challenging work environment where you will contribute to the interesting municipal and industrial engineering projects
  • A robust and consistent recruitment process that ensures your colleagues are likeminded and comparably capable
  • An opportunity to be a part of an entrepreneurial, technically skilled team which has established leadership in innovative engineering solutions
  • A strong valuebased philosophy that provides an informal, closeknit team environment, where you and your family feel like a part of our organization, and not just an employee number
  • Competitive compensation and benefits, including a performancelinked variable pay program
  • Companysponsored social events and team sports
  • Flexible work schedules, halfday Fridays and free parking
  • An organization that values and encourages diversity

How to Apply:

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