Junior IT Support Analyst - Calgary, Canada - Vista Projects Limited
Description
What Vista Does:
Vista Projects is an integrated industrial engineering firm that helps clients
navigate the digital transformation of their projects and operations.
Our proven project execution process is based on a "single source of truth" model that eliminates the potential for inefficient engineering designs, cost overruns and project completion delays.
Why We Do It:
We believe the world needs industrial projects and that intelligent engineering data can increase the likelihood of innovative solutions getting to market.
Over the years, our multi-discipline teams have conceptualized and designed some of the most challenging and successful industrial processing projects in the North American energy sector.
Vista has established itself as a trusted industrial engineering partner for all types of projects, from conceptual studies and pilots to large-scale commercial expansions.
Where We Work:
What You Would Do in This Role:
The IT Support Analyst supports Vista end users' desktop experience
Duties include:
- Installing, configuring, and maintaining workstations for end users
- Installing, configuring, and maintaining printers, scanners, and plotters
- Installing software
- Diagnosing, resolving, and documenting software and hardware incidents
- Utilizing a ticketing system to track and document software and hardware incidents
- Creating end user documentation
- Working with vendor support contacts to resolve technical problems
- Maintaining the organization's Active Directory
- Performing SCCM maintenance
- Ensuring the organization's information governance policies are followed
- Performing other duties as requested
Requirements:
- High School Diploma
- Knowledge of networking and resolving connectivity issues
- Knowledge of Active Directory and SCCM maintenance
- Strong verbal and written communication skills
- Willing to work varying schedules to ensure coverage within the department
- Valid driver's license
- Ability to pass a criminal background check
Preferred:
- Technical Certificate, Associate, or Bachelor's Degree in Computer Science
- 02 years of experience in a similar role
Why People Like Working with Us:
Working with Vista is a chance to contribute to the type of challenging municipal and industrial projects that the world requires.
If that doesn't excite you, this role likely won't be a fit.
Challenging projects require focus and we enable our people to do their best work with modernized project systems that are based on our leading use of intelligent data-centric execution architecture.
This fosters project design and business decisions based on a single, authoritative source of truth and provides
increased transparency and
collaboration with team members and clients, leading to improved engineering quality and a product we can all take pride in.
What We Offer:
An opportunity with Vista is not just a job; it is a chance to tackle challenging projects with colleagues who are among the most recognized and accomplished in their disciplines.
Vista offers all employees:
- A stimulating, fastpaced and challenging work environment where you will contribute to the interesting municipal and industrial engineering projects
- A robust and consistent recruitment process that ensures your colleagues are likeminded and comparably capable
- An opportunity to be a part of an entrepreneurial, technically skilled team which has established leadership in innovative engineering solutions
- A strong valuebased philosophy that provides an informal, closeknit team environment, where you and your family feel like a part of our organization, and not just an employee number
- Competitive compensation and benefits, including a performancelinked variable pay program
- Companysponsored social events and team sports
- Flexible work schedules, halfday Fridays and free parking
- An organization that values and encourages diversity
How to Apply:
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