Director, User Experience Design - Toronto, Canada - Cineplex

Cineplex

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Work location:
Home Office 1303 Yonge St

City:
Toronto

What you will do:
Director, User Experience Design

Hybrid work environment 3 days per week from the Cineplex corporate headquarters at 1303 Yonge Street, Toronto (Yonge and St. Clair).

We are looking for a Director of User Experience Design (UXD) to lead a team at the forefront of crafting seamless and unforgettable digital journeys across web and mobile apps, for iconic brands like Cineplex, The Rec Room, Playdium, and more.

As the Director, you'll champion our UXD practice and support a talented team of interaction designers, visual designers, user researchers, and digital content specialists.

This role is instrumental in evolving our movie-going experience, overseeing the validation of new concepts, support ongoing enhancements, and inspiring change at all stages of the product life cycle.

If you love popcorn and building engaging digital products, then we want you to join our team

Key Responsibilities:

Lead and support a team of highly engaged interaction designers, visual designers, user researchers and digital content specialists on all aspects of digital product design
Define overall UX Strategy and standardize processes
Analyze & evaluate all design work for quality, adherence to user experience best practices and usability standards & heuristics
Stakeholder engagement and Design education/evangelism
Oversee creation, evolution, and maintenance of Design System for Cineplex brands
Oversee development of user research strategies, identifying research opportunities and ensuring appropriate research methods are applied
Ensure data from a wide variety of methods is gathered, analysed then synthesized into actionable insights to inform design, personas and priorities

Education and Certification:

Bachelor's degree or Diploma in User Experience Design, Service Design or Human Computer Interaction

Experience:

57 years of experience working in a management/leadership position in UX, design at enterprise or agency
710 years of experience leading UX teams on large scale or enterprise projects
Strong understanding of accessibility standards
Proficiency in Figma and understanding of design latest tools

Knowledge, Skills and Abilities:

Highly Developed Strategic & Critical Thinking Skills
Expert in User Experience Design Principles & heuristics
Expert in User Research methodologies, heuristics & best practices for conducting research, both qualitative and quantitative
Expert in design thinking and how to lead various DT rituals
Expert analytical and synthesis skills with an ability to turn research results into design insights
Extensive knowledge of visual & graphic design principles and theory
Extensive knowledge of the latest UX, creative and visual design trends and best practices
Strong interpersonal skills and ability to build and maintain positive professional relationships with all stakeholders and leadership, ability to influence a range of audiences
A customer centric focus and ability to interact with various levels of clients in a professional setting
Expert understanding of current UX best practices and guidelines

Inclusion & Diversity

Accessibility