Sales Administrator - Winnipeg, Canada - Fairmont Winnipeg

Fairmont Winnipeg

Verified Company

Winnipeg, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose into your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

About Fairmont Hotels & Resorts:
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best.

That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry-leading training, career development, recognition and rewards.

Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity.

A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

Job Description:

This service professional actively coordinates and supports the Sales team in aspects of the Sales and Catering office._ _We are looking for a detail-oriented, multi-tasker that is dedicated to providing exceptional service to our internal and external clients.

What you will be doing:
Ensure prompt and courteous service is extended to both internal and external clients

Maintain an orderly work environment

Accountability and ownership for weekly, monthly, quarterly and annual reports
Maintains a complete knowledge of the hotel's facilities and services as well as the competition
Answer department phone lines and direct calls as required
Assist in qualifying sales leads and data management
Prepares proposals, contracts and other documents as required
Respond attentively to client and department general inquiries
Checking daily arrivals in Property Manager system
Conducts site inspections / walkins in the absence or as requested by the Sales Managers and Directors
Maintain current sales and promotional literature
Coordinate with other departments within the hotel to ensure distribution of information
Attends scheduled meetings, takes and distributes minutes
Assists with office equipment operation such as printers, copiers, fax machines and telephones. Order necessary services as requested and approved by a Director
Assist with preparation and followup of sales trips
Assist with duties of the Sales Managers in their absence
Department lead on the Brand Loyalty Program All / All Meeting Planner
Demonstrates Fairmont Service Promise Standards and Fairmont Values in all interactions with both colleagues and guests.
Adheres to all colleague health and safety responsibilities.
Adheres to the hotel's environmental policies and procedures
Other tasks and duties as assigned

Qualifications:

Onetwo years previous hotel or hospitality industry experience
Hotel Catering and/or Sales experience is an asset
Previous experience in working with Customer manager System (Delphi, Opera, event Temple)

Strong to Advance working knowledge of Microsoft Office products (Word, Excel, PowerPoint)

Ability to focus attention on guest needs, remaining calm and courteous at all times
Highly responsible & reliable
Excellent communication skills, both written and verbal required.
Strong interpersonal and problem solving abilities.