Customer Care Administrator/back Up Children's - Edmonton, Canada - The Alberta Safety Council

Description

Responsibilities:

• Operate switch board by answering incoming telephone calls and directing calls to appropriate internal staff.
• Greet visitors and inform staff of visitors' arrival.
• Responsible for all incoming mail, which includes opening mail, ensuring all documents reach the appropriate person in a timely manner.
• Complete registrations and process payments for a variety of courses.
• Provide accurate information and answer questions regarding ASC programming
• Ensure any deliveries or orders reach the appropriate person
• Processing and tracking memberships
• Creating and updating spreadsheets for special projects
• Ensure that public & reception areas are well

- maintained.

• Assist with office and accounting projects as assigned
• Setting holiday closure signage
• Learn various safety program curriculums and instruct them to children aged 31
• Teach children aged 313 about pedestrian, traffic, fire, bicycle environmental, home alone and babysitter safety.

Requirements:

• 2 years of reception/front desk/office coordination experience
• Must adhere to office protocols ensuring health and safety of all staff
• Professional in dress code and demeanor with strong customer service acumen
• Strong interpersonal skills with the ability to build effective working relationships with all levels of an organization and with external stakeholders
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• Able to work independently and as part of a team.
• Willing and able to adapt to change
• Proficient in MS Office Suite (Word, PowerPoint, Excel, Access)

ASC is actively committed to supporting diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities.

We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply.

Job Types:
Full-time, Permanent


Pay:
$33,150.00-$35,100.00 per year


Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Edmonton, AB T6B 3A2: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Customer service: 2 years (preferred)

Work Location:
In person