Registrarial Processes Administrator - Toronto, Canada - University of Toronto

University of Toronto

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Date Posted:11/03/2023

Req ID: 34817

Faculty/Division:
Faculty of Arts & Science

Department:
Faculty Registrar

Campus:
St. George (Downtown Toronto)

Position Number:

Description:

About us:

The Office of the Faculty Registrar works closely with departments and colleges at the University of Toronto, concerning virtually all matters relating to Arts and Science students.

Our department members are dedicated to aid all students to the greatest extent, to make their university experience as smooth and seamless as possible.

We coordinate personal, financial, and academic counselling, registration and enrolment, student records, transfer credit, petitions, final examinations, and graduation

We can only realize our mission with the dedication and excellence of engaged staff and faculty.

The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration.

At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Your opportunity:

Reporting to the Associate Director, Enrolment IT Systems & Processes, this role is the first point of contact for receiving requests related to the operations of the unit.

The Registrarial Processes Administrator receives, monitors and coordinates the fulfilment of service tickets. This work involves the coordination of a variety of digital platforms across the Office of the Faculty Registrar.

The Registrarial Processes Administrator is responsible for running operational data queries, updating digital platforms, updates service tickets in various platforms, etc.

This role provides support to the Associate Director, Enrolment IT Systems & Processes in the day-to-day operations of the unit and supports a variety of stakeholders with operational systems, access, digitalization, data and process needs.

Your responsibilities will include:

Updating and maintaining database records
Producing complex statistical information
Generating reports
Running queries to gather data
Analyzing complex statistical reports and/or financial information for management decisionmaking
Disseminating data reports
Training endusers on procedures and the use of supported IT systems
Providing orientation to others on work procedures and practices

Essential Qualifications:

Bachelor's Degree or acceptable combination of equivalent experience.
Minimum three (3) years of recent and related experience in a registrarial or technical role coordinating digital platforms.
Experience working with database operations and Student Information System tables (e.g, ROSI)
Demonstrated experience in troubleshooting and resolving technical issues.
Demonstrated experience in writing complex specifications based on system requirements.
Demonstrated experience in running queries and analyzing reports.
Superior analytical, organizational and problemsolving abilities.
Excellent written and verbal communication skills.
Strong interpersonal skills and client service orientation.
Excellent time management, prioritization, and multitasking skills.

To be successful in this role you will be:

Accountable
Adaptable
Approachable
Communicator
Cooperative
Insightful
Problem solver
Team player

Closing Date: 11/14/2023, 11:59PM ET

Employee Group:

USW

Appointment Type:
Budget - Continuing

Schedule:
Full-Time

Pay Scale Group & Hiring Zone:

Job Category:
Administrative / Managerial

**Lived Experience Statement