Officer, Campus Safety - Montréal, Canada - Concordia University

Concordia University

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Number:
/

Department:
Campus Safety and Prevention Services

Grade:
GR10

Campus:
Sir George Williams (Downtown)

Salary:
$ $40.47 per hour

Union/Association/HR Policy:

CUSSU

Posting deadline:
February 29, 2024

Recognized as Canada's top university under the age of 50, and one of Montreal's top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.

Be part of a community that addresses society's big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.

As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.

NOTE:
Posting represents a leave replacement - indeterminate length, confirmed until June 7, 2025.
Normal schedule is from 3pm-11pm, but must be available to occasionally work on weekdays, evenings, and weekends.

SCOPE

Reporting to the Operations Manager (LOY), the incumbent acts as a resource person, providing guidance and coaching and training to contracted Campus Safety and Prevention Services (CSPS) personnel.

In conformity with established standards, they are responsible to evaluate and assess the level of effectiveness of the service provided by contracted CSPS personnel.

They are also responsible to develop, implement and maintain assigned projects.

PRIMARY RESPONSIBILITIES

Analyze and assess the effectiveness of the service provided by the contracted CSPS personnel regarding the SOP, Code of conduct, policies and directives, etc. Report findings and recommendations to operations managers and service provider.
Examine and evaluate specific aspects of the CSPS operations such as patrols, service desks, dispatch and communication centers. Recommend changes to CSPS policies, directives and procedures to improve operational effectiveness.
Ensure the protection of people and property on University premises by taking appropriate operational actions concerning criminal activities and/or safety risks.
Respond and monitor Incident Command Posts, evaluate the performance of the security team and ensure the effectiveness of the response in accordance with established policies, plans, procedures and directives; assist as required.
Monitor and assist during preliminary investigations, ensure the necessary documentation related to incidents are produced in a timely manner and assist Departmental Investigators as required.
Oversee and support special CSPS operations concerning activities such as demonstrations, strikes, and surveillance.
Develop, implement and monitor projects to enhance and support operations as assigned by the Operations Manager.
Participate in internal operation meetings and undertake other activities as required by the Operations manager.
Participate in the selection, training and coaching of contracted security agents and make recommendations regarding the selection of contracted coordinators and dispatchers.
Represent Concordia Security in the context of public information campaigns and awareness initiatives. Participate in meetings, conferences, and provide information on topics such as crime prevention, emergency preparedness and fire prevention.

QUALIFICATIONS

Diploma of Collegial Studies (twoyear preuniversity DEC) in a field related to the primary responsibilities or a diploma from a recognized Canadian police academy and four to seven years of team leadership work experience in the security or public safety sector or related area.
Hold a security agent permit in accordance with the Private Security Law in the Province of Québec.
Good knowledge (Level 4) of spoken English (to speak with sensitivity and with authority in delicate situations), basic knowledge (Level 3) of written English (to draft short letters), good knowledge (Level 4) of spoken French (to issue instructions and to respond to workrelated questions); basic knowledge (Level 3) of written French (to draft short letters/incident reports).
Valid driver's license.
Tact and discretion.
Demonstrated ability to work under time pressures and under public scrutiny.
Proven communication and interpersonal skills, with ability to remain calm and defuse potential and actual crises.
Team player who enjoys coaching others and contributing to the overall success of an operation.
Have physical ability to frequently lift/carry/move without assistance up to 23 kg (50 lbs.) and occasionally lift/carry/move with assistance up to 34 kg (75 lbs.), attested by successful completion of medical evaluation to the University's satisfaction.

Concordia University is an English-language institution of higher learning at which the primary language of instruction and research is E