Service Department Advisor - Scarborough, Canada - Serpa Automotive Group
Description
Serpa Chrysler Dodge Jeep RAM SRT is seeking a Service Advisor to join our growing team We are located on Kennedy Road, just North of Hwy 401 in Toronto.
2+ years of experience with the role is required.
We are looking for a motivated, customer-centric individual to join our growing Service Team This position is held with high regard, being front-line service representative, responsible for providing our customers with an expectational experience while ensuring their service needs are being met, with honesty and transparency.
Job Benefits:
- Excellent compensation
- Extremely favourable pay plan
- Excellent benefits
- Family-Oriented business, Owned and Operated.
- Respectful Management Style
- Allowing you to have a great work/life balance
Requirements:
- An understanding of vehicle repairs and maintenance
- Minimum of 2 years of experience working with various vehicle makes and models
- Valid Drivers License
- Experience with CDK Service platforms (preferred, but not mandatory)
- All customer interactions are to be performed in a friendly and helpful manner.
- Greet clients as they arrive for their appointments or have an inquiry
- Arrange for customer mobility
- Follow up with customers and book appointments for special ordered parts
- Review the special order parts files, and then call the customers once parts have arrived
- Assist customers when picking up their vehicles, and accept payment when necessary
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