Sales Dynamics Operations Associate - Toronto, Canada - Spirit of Math Schools Inc.
Description
About Spirit of Math:
With over 30 years of success, Spirit of Math is an innovative leader in after-school mathematics education for high-performing students.
From our after-school classes and campuses to our expanding series of math workbooks and training for educators, Spirit of Math is changing the equation for inquisitive minds around the world.
Role Description:
- Work alongside the regional manager, principals to define quarterly objectives, standardized business reporting, and create dashboards
- Manage the Sales Operations process to enable principal and student interviewers productivity
- Proactively identify bottlenecks in the sales process and find ways to reduce them to make the admissions machine run faster
- Manage metrics/analytics programs to help the organization make databacked business decisions
- Improve our admissions process through the implementation of better measurement and execution
- Drive tactical planning throughout all levels of the organization closest to the customer
- Execute business process improvement initiatives
- Assist with onboarding principals and CAA's regarding the admissions process
- Ongoing communication and participate in CAA meetings and huddles
- Optimize lead qualifications and scoring
- Data entry and ensuring the dashboards for campus operations are up to date
- Conduct online student interviews as a back up for the Principals and Regional Managers
Main Responsibilities:
- Oversee the admissions funnel
- Streamlining and optimizing the admissions process
- Selecting, implementing, and managing sales automation tools
- Manage CRM data
- Perform sales forecasting
- Need to go to campus to help improve experience for client
- Work with leadership to develop organizational goals
Additional Responsibilities:
- Reception and front desk coverage shared with the office coordinator
- Student interviews for pilot programs
- Must be able to attend campus twice weekly
Experience:
- Experience with Dynamics or Salesforce would be considered an asset
- Minimum of 3 years of experience within a similar role.
- High attention to detail, ability to document processes and maintain company standards
- Ability to conduct training sessions and provide effective feedback.
Education:
- A degree from a recognized college or university.
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