- Competitive salary based on experience
- Lucrative monthly bonus program
- Paid training and licensing
- Signing bonus at three months of active service
- No weekend shifts
- Group health and dental program at minimal cost to employees
- Three weeks of vacation, to start
- Five paid days for illness or family obligations
- Full-time position of 40 hours per week, including one evening shift per week
- Full training and ongoing upskill training provided
- Pension plan
- Private gym on site
- Employee Assistance Program
- Tuition reimbursement program
- Recognition programs
- Referral program
- Positive work/life balance
- Negotiating repayment solutions on outstanding accounts through a combination of automatic dialer system and manual dialing
- Offering existing customers new repayment solutions, when appropriate, and guiding customers to resume payment plans
- Handling sensitive customer situations in a professional and respectful manner
- Verifying and updating account information once contact has been made with the right party
- Effectively managing the system of record
- Meeting established revenue and other performance targets monthly
- Sales and/or collection experience
- High school diploma
- Post-secondary education in a related field (business, legal, credit) is preferred
- French language skills (verbal and written) required
- Previous sales experience in a high volume, metrics driven, transactional environment
- Customer focused
- Computer literate—strong keyboarding and internet navigation skills
- Flexibility to work within operating hours (days, one evening shift per week)
- Excellent communication skills (verbal and written)
- Pass criminal background check
-
Customer Service Representative
3 weeks ago
Bill Gosling Outsourcing London, Canada Full timeBill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get started · Are you looking for a rewarding career? If so, take a leap now to ...
-
Secure Driver
1 week ago
GardaWorld London, CanadaEXCLUSIVE TRAINING WITH GARDAWORLD CASH FOR OBTAINING A FIREARMS POSSESSION AND ACQUISITION LICENCE (PAL) · GardaWorld Cash is currently looking for new talents to join our team of Armed Driver Cash Transporters in our London branch. · You dream of being an Armed Agent, but you ...
-
Law Clerk
2 weeks ago
PRA Group London, CanadaAre you a talented individual who is committed to quality work? Do you thrive in a company culture that is positive, engaging, and supports professional growth in a team environment? · Bring your legal knowledge and skills to PRA Group Canada as a Law Clerk · What you will do: · ...
-
Secure Driver
2 weeks ago
GardaWorld Cash London, CanadaEXCLUSIVE TRAINING WITH GARDAWORLD CASH FOR OBTAINING A FIREARMS POSSESSION AND ACQUISITION LICENCE (PAL) · GardaWorld Cash is currently looking for new talents to join our team of Armed Driver Cash Transporters in our London branch. · You dream of being an Armed Agent, but you ...
-
Maintenance Planner
1 week ago
City of London London, ON, Canada Full timeReports to and carries out work under the direction of a designated Manager. Processes applications pursuant to the Planning Act and the Condominium Act, and other applicable legislation; undertakes and manages the process for major planning studies and research projects; underta ...
-
Senior Planner-C1706
1 week ago
City of London London, CanadaSelect how often (in days) to receive an alert: · Reports to and carries out work under the direction of a designated Manager. Processes applications pursuant to the Planning Act and the Condominium Act, and other applicable legislation; undertakes and manages the process for ma ...
-
Planner
3 weeks ago
Industrial Asset Management Council, Inc London, CanadaSummary of Duties: Reports to and carries out work under the direction of a designated Manager. Carries out planning studies and research projects; processes a broad range of planning and program applications, undertakes data collection, maintenance and analysis, advises indivi ...
-
Team Lead, Test Data Management
1 week ago
UNAVAILABLE London, ON, CanadaCARE AND BE CARED FOR – THIS IS YOUR HOME Are you highly organized and thrive in a busy environment with changing demands and work priorities? Are you passionate about exceptional health care and driven by a desire to help others? · The successful candidate will work to support h ...
-
Planner
3 weeks ago
Industrial Asset Management Council, Inc London, ON, CanadaSummary of Duties: · Reports to and carries out work under the direction of a designated Manager. Carries out planning studies and research projects; processes a broad range of planning and program applications, undertakes data collection, maintenance and analysis, advises indiv ...
-
Law Clerk – Hybrid Work Arrangement
3 days ago
PRA Group Canada Inc London, CanadaJoin the Team at PRA Group Canada – London, Ontario · Being a part of PRA Group Canada means you are valued This is a place where your skills and experience contribute to help build our organization's success. · PRA Group Canada is an organization whose mission is to offer nonper ...
-
Real Estate Deal Secretary
2 weeks ago
Keller Williams Lifestyles Realty London, CanadaWe are looking for a full-time Deal Secretary that is dedicated and passionate about Real Estate, is a team player that works well under pressure, and has the ability to work in a fast-paced environment. The Deal Secretary is an individual who is outgoing, draws energy from worki ...
-
Leasing & Lease Administration
2 weeks ago
Larlyn Property Management London, CanadaLeasing Agents can be the first impression with a potential tenant of Larlyn Property Management within the areas, including Watford, Petrolia, Woodstock, and London. They play a crucial role in collaborating with customers throughout the leasing process, from its inception to oc ...
-
Leasing & Lease Administration
2 weeks ago
Larlyn Property Management London, Canada**Leasing Agents** can be the first impression with a potential tenant of Larlyn Property Management. They play a vital role working with customers from the beginning of the leasing process to occupancy. We are looking for a friendly, enthusiastic and self-directed individual who ...
-
Leasing Specialist
6 days ago
Orchard Park Property Management Ltd London, Canada**LEASING AGENT- PART TIME** · **Description**:The leasing agent (Part-Time) will be responsible for ensuring that all rental units are 100% occupied by qualified residents. This position offers flexible hours and required to work outside of regular working hours. This position m ...
-
Part-time Housekeeping Aide
3 weeks ago
Extendicare London, Canada Part time**Job Description**: · HOUSEKEEPING AIDE (Part-Time & On-Call) · - Extendicare London · Requisition # · _____ · Job Location · Canada-Ontario-London · Job Stream · Food Service/Housekeeping/Maintenance~ · Job Type · Part-Time · Number of Positions · 1 · Start Date of Employment · ...
-
Room Attendant
2 weeks ago
DoubleTree by Hilton London London, CanadaThe DoubleTree by Hilton London is located in the heart of downtown London. This hotel is connected by a skywalk to the RBC place and is within a ten-minute walk away from the Covent Garden Market and Budweiser Gardens The hotel has 323 rooms and suites, an onsite restaurant, a S ...
-
Research Assistant
2 weeks ago
Western University London, Canada**About Western**: · **About Us**: · The Department of Physiology and Pharmacology is the largest basic medical science department within the Schulich School of Medicine & Dentistry. Our Department has award-winning teachers who are committed to delivering high-quality and innova ...
-
Research Assistant
1 week ago
Western University London, Canada**About Western**: · **About Us**: · The Department of Physiology and Pharmacology is the largest basic medical science department within the Schulich School of Medicine & Dentistry. Our Department has award-winning teachers who are committed to delivering high-quality and innova ...
-
Anaesthesia Assistant
2 weeks ago
Victoria Hospital London, Canada**Posting Period**: · Open: February 17, 2023 · Deadline: March 2, 2023 · OPSEU X-RAY FULL-TIME · This position is covered by a collective agreement. · **Department Name**: · Anaesthesia Assistant · The Sr Reg Respiratory Therapist (Anesthesia Assistant - AA) is a specialty certi ...
-
Anaesthesia Assistant
2 weeks ago
Victoria Hospital London, Canada**Posting Period**: · Open: March 17, 2023 · Deadline: March 30, 2023 · OPSEU X-RAY FULL-TIME · This position is covered by a collective agreement. · **Department Name**: · Anaesthesia Assistant · The Sr Reg Respiratory Therapist (Anesthesia Assistant - AA) is a specialty certifi ...
Full-time Collections Agents - London, Canada - PRA Group
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Are you a talented individual who is committed to quality work?
Do you thrive in a company culture that is positive, engaging, and supports professional growth in a team environment?
Do you want the opportunity to earn a monthly bonus on top of your salary?
Bring your negotiation skills to PRA Group Canada as a Collections Agent
What sets us apart:
PRA Group Canada values its employees and offers innovative programs that promote teamwork, positive morale, and employee recognition. In today's ever-changing work environment, we pride ourselves on our commitment to work/life balance. At PRA, we know that company success is derived from the efforts of all our talented and hardworking employees. We are committed to delivering a total rewards program, including:
What you will do:
Collectors at PRA Group Canada understand it's their job to help people pay their debts. They help customers understand how credit works and explain how people can rebuild their credit. They are helpful professionals who are compassionate to a customer's situation.
Reporting to the Regional Director of Quebec Operations, you will be responsible to manage inbound and outbound telephone calls related to consumer files. Compliance and customer service are key components of this role.
Here's what a typical day would look like:
Contacting customers within PRA Group Canada's inventory:
We want our collectors to be successful Collectors can leverage their ability to achieve their goals by participating in training sessions, team meetings, and coaching sessions, provided by PRA.
What you will bring:
Successful collectors are goal oriented, have strong negotiation skills, are great listeners, can understand how to overcome objection, can express empathy, and are persistent.
Other qualifications include:
Be part of our amazing team
Ready for a challenging and rewarding opportunity? Submit your cover letter and resume by April 14, 2023 via email to:
We thank all applicants for their interest and will contact those selected to participate in the interview process.