Field Service Technician - Montréal, Canada - KUKA Robotics Canada

KUKA Robotics Canada

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Field Service Technician

Essential Duties and Responsibilities:

Performs inhouse, onsite and/or telephone troubleshooting, repairs (focused primarily on the mechanical components of the robots) and support of KUKA equipment on an asneeded basis
Develops proposal package, including estimates, service, support as required to meet customers' expectations; with collaboration of inside sales and technical resources as needed
Coordinates activities with customers/plant management as need to resolve scheduling and personnel issues
Assists the Assembly, Commissioning, Spare Parts, Shipping & Receiving teams when required to ensure ontime, complete and accurate deliveries.
Provides multilevel lecture and laboratory training to customer and KUKA personnel as needed
Adheres to the Quality System and participates in continual improvement
MUST understand and follow safety regulations as well as identify/report safety concerns observed at KUKA Robotics, customer and/or integrator sites
Frequently travels (domestic and international) to customer sites to provide support on short notice, as well as requires the ability to work long hours to meet customer needs

Required Qualifications:

A minimum of 13 years' experience in a related role
Postsecondary degree or equivalent college diploma in Electrical Engineering, Electrical Technology, Mechatronics, and/or related robotic automation experience and/or training
Ability to read, write, speak and understand both French and English
A strong mechanical aptitude with experience in the correct use of torque wrenches, calipers, and other tools
Knowledge of electrical theory, low voltage circuits, design and/or testing, set up and troubleshooting of robot and automation controls, AC/DC circuits, weld controls and servo controls. Vision system knowledge is an asset
Strong computer skills and experience with PC based systems and information technologies (IT), Computer, Robot (KRL or equivalent, VisualBasic,, C+, C') and PLC (Siemens and Rockwell) programming
Must possess a valid driver's license, a valid passport and a reliable vehicle

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MUST _be able to work with a flexible work/travel schedule, performing on site support with short notice or outside of regular business hours