Buy-in Analyst - Halifax, Canada - Royal Bank of Canada

Royal Bank of Canada

Verified Company

Halifax, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Summary

Provides analysis for implementation and improvement of processes, workflow, project management methods, computer systems and other tools to support insurance policy administration and customer service.

Applies complete knowledge, skills, and practices to perform assignments.

Job Purpose:

The main purpose of this role is to focus on performing daily operations as per procedures
Perform data entry, processing, reconciliation, and data maintenance as per procedures
Work is performed with predefined parameters and includes specialized training on desk responsibilities
For any exceptions, work with team lead and department manager to escalate as per procedures and to ensure overall compliance with accepted practices and policies
Elements of risk are managed through operational reviews, system checks, and adherence to procedures

Primary Responsibilities:

Knowledge of ADP-Broadridge, Cage III, Stock Record
Strong knowledge of DTC SMARTRACKS Buy-In procedures (CNS & NON-CNS BUY-Ins)
Ability to meet strict NSCC/DTC deadlines
Familiar with Stock Loan & Stock Borrow procedures
Understanding of Balancing Reconciliations/ Position and Cash to make sure all accounts are properly balanced with the correct journal entries
Provide customer service to all of RBC Clients, when contacting short accounts for Buy-In Notices
Process standardized or routine transactions within specific area or department, such as Frozen Letters and PairOffs
Respond to questions from other departments both in and outside of Operations, retail personnel, correspondent firms, and management staff
Route escalated questions to the appropriate resources following established departmental policies
Understand department procedures and required accountabilities in the area or department in which the incumbent works
Reduce risk by suggesting process changes and modifications as appropriate
Able to handle multiple priorities in a fast paced, pressured environment
Good communication skills with ability to work effectively with a variety of personalities
Complete special projects and assignments in a thorough, accurate and timely manner
Basic knowledge of the brokerage business

Education, certification and designation requirements

Required: Postsecondary education or equivalent

Additional capabilities and skills

Knowledge of ADP, DTC, CDS as these Backoffice systems are used extensively
Knowledge of DTC, CNS, Reconciliation, Buyin rules and other regulations mandated by FINRA/IIROC
Knowledge in MS Excel
Experience speaking with Front Office/Middle office personnel

Working on Canadian statutory holidays is required. Time off on US Statutory Holidays.

Job Skills
Active Learning, Adaptability, Business Appraisals, Computer Systems, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Facilitation, Operational Delivery, Process Improvements, Processing

Additional Job Details

Address:

120

WESTERN PKY:

BEDFORD

City:

BEDFORD

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Capital Markets

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion
and Equal Opportunity Employment
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We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

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