Collector - Burlington, Canada - DLL

DLL

Verified Company

Burlington, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Collector

As a Collector, you will be responsible to collect on past-due accounts and ensuring that the Collections team's monthly targets and objectives are achieved.

You will be responsible for the negotiation of repayment terms for those accounts which fall delinquent or encounter difficulties in their contractual requirements.

This position provides daily contact with our client base. This contact is established through outgoing and incoming telephone calls and correspondence. General inquiries and administrative activities also represent a large portion of tasks for this position.

Find out more here about how you can unleash your full potential at DLL

Day to Day
Accountable for collection of designated delinquent accounts by conducting the following job tasks via telephone and written correspondence:

Meet standard measurements set for collection activity
Maintain accurate and up to date paper and electronic customers files
Interact with Dealers to resolve collection issues
Use existing technology to identify delinquent customer accounts
Provide buyout, payout, and tradeup quotes to customers/vendors
Make decisions within established guidelines and policies
Reconcile accounts either independently or at request of customers; refers to legal department when appropriate
Responsible for the timely remittance of payments via paperwork
Send letters, replacement invoices and necessary correspondence
Provide Lease Administration Department with correct paperwork (i.e., Papp info, adjustment forms, Terminations, etc.)

All members enjoy

Two working days per year volunteering for a local charity.
Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
Flexible hours with possibility to work from home
Career development opportunities: online learning, member development programs.
Check this link to an overview of all benefits in your region.

Essentials

2 to 3 years of direct Transportation & Construction experience
College Diploma or University degree is ideal
Bilingualism (English/French) an asset
Experience in the leasing industry

Proficient in MS

Word & Excel and Outlook
Ability to deliver exceptional customer service
Effective interpersonal and communication skills
Excellent planning and organizational skills
Excellent problemsolving skills
Strong attention to detail
Solid team player
Ability to work in a very fastpaced environment
Ability to work from home remotely/independently and in a virtual team environment, this role will be hybrid

Choose Wellbeing

DLL's wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

Connection
Build meaningful connections with other DLL members

Health

Manage mental, emotional and physical health

Finance

Provide learning opportunities to help members achieve personal financial health

Lifestyle

Maintain balance between work and life priorities

There are things that matter to our members and the wellbeing of our members matters to DLL

Settling In
At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We become from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business.

Our unique culture is rooted in higher collaboration, less hierarchy and a honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative - an interconnected network - that comes together every single day with one goal in mind
:Partnering for a better world.

Good to Know

Desired Primary Work Location:
Burlington, ON

Other Acceptable Work Locations:
Vancouver, BC; Calgary, AB; Saskatoon, SK; Winnipeg, MB; Montreal, QC; Moncton, NB; Halifax, NS

Applicable pay range:

$50,626 - $75,93- The selection process may involve an assessment.

DLL's referral program applies

- #LI-APRIL

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments.

If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.

Job Reference:
DLLCA00809