Hospitality Sales Manager - Kingston, Canada - Hampton Inn Kingston

Hampton Inn Kingston
Hampton Inn Kingston
Verified Company
Kingston, Canada

4 weeks ago

Sophia Lee

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Sophia Lee

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Description
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery.

Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.

Achieves personal sales goals.


CANDIDATE PROFILE

Education and Experience

  • 2year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR

  • 4year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

  • Works collaboratively with offproperty sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
  • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
  • Develops relationships within community to strengthen and expand customer base for sales opportunities.
  • Manages and develops relationships with key internal and external stakeholders.

Managing Sales Activities

  • Participates in sales calls with members of sales team to acquire new business and/or close on business.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

  • Identifies new business to achieve personal and location revenue goals.
  • Understands the overall market competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
  • Closes the best opportunities for the location based on market conditions and location needs.
  • Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Providing Exceptional Customer Service

  • Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
  • Services our customers in order to grow share of the account.
  • Executes and supports the company's customer service standards.
  • Provides excellent customer service consistent with the daily service basics of the company.
  • Sets a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Participate in MOD shifts.
  • Assist front desk when needed.

ONLY CANDIDATES ELIGIBLE TO WORK IN CANADA AND IS CURRENTLY RESIDING IN KINGSTON WILL BE CONSIDERED FOR THIS POSITION. COMPENSATION BASED ON EXPERIENCE

Job Types:
Full-time, Permanent


Salary:
$31,000.00-$65,000.00 per year


Benefits:


  • Extended health care
  • Onsite parking
  • Vision care

Schedule:

  • Monday to Friday
  • Overtime
  • Weekends as needed

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Kingston, ON K7K 7E6: reliably commute or plan to relocate before starting work (required)

Experience:

Hospitality Sales: 2 years (required)


Language:


  • French (preferred)

Work Location:
In person
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