Group Retirement Financial Service Administrator - London, Canada - Selectpath Benefits & Financial Inc.

Selectpath Benefits & Financial Inc.

Verified Company

London, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

WHO ARE WE?
Selectpath Benefits & Financial Inc.

works in partnership with our clients to guide them along "the Right Path" to financial security and success by implementing customized solutions through innovation, excellence and integrity.

Our team of industry experts specializes in benefits and pension, personal and corporate financial planning, and human resources management. Our services offer a comprehensive, hands-on approach to managing your short and long-term goals.

THE OPPORTUNITY
We are looking to recruit an enthusiastic Group Retirement Financial Services Administrator to join our Group Pension team. The Group Retirement Financial Services Administrator provides administrative support to the Advisor and clients of Selectpath.

In this position, you will be responsible for handling client and Advisor inquiries and requests related to Group Retirement Financial Services.

You are detail oriented, very well organized, and self-motivated. Previous experience in customer service is required. We offer a competitive compensation package and an opportunity to be part of a dynamic, growing company.

WE OFFER YOU:

Competitive salary
Comprehensive benefits package
Matching retirement plan
A flexible and collaborative work environment
Opportunities for professional development & ongoing learning
A chance to be part of a growing organization

TASKS AND RESPONSIBILITIES:

Maintaining filing systems (paper and electronic)
Making arrangements for meetings, seminars and travel for the Advisor
Investigate and solve administrative issues efficiently, accurately and completely
Develop and maintain effective workflow processes
Client account updates including address, name, and bank account information changes
Preparation of client documents, forms, quotes, presentations, spreadsheets, statements and materials required for client meetings with accuracy and completeness
Meeting with the Advisor to review client accounts and prepare for meetings
Daily business processing and transactions
Follow up on trades, transfers, and outstanding business processing to ensure it is completed accurately and efficiently
Support the insurance underwriting process by liaising with underwriters, paramedical, and medical organizations
Provide support to the pension and group retirement divisions
Communicating with clients to ensure they are informed of their account status
Track top funds and portfolios using the appropriate tools
Ensure compliance standards and regulations are followed
Member education presentation preparation
Other duties as assigned

QUALIFICATIONS & EXPERIENCE:

College diploma with a concentration in business administration, or equivalent experience
LLQP, IFIC, GBA, RPA, CEBS designation an asset
Minimum 2 years customer service experience
Working knowledge of investments is an asset
Customer service oriented, possess a professional and approachable demeanor and has the ability to handle conflicting priorities
Excellent interpersonal, oral, and written communication skills
Ability to organize, prioritize in a fast work environment

Selectpath is an equal opportunity employer committed to diversity and inclusion.

We are pleased to consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected factors.

Upon request, Selectpath will make accommodations available to applicants throughout the recruitment and hiring process.