Ms D365 Ce Supervisor - Toronto, Canada - RSM US LLP

RSM US LLP

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential.

Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients.

You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

The RSM Business Application practice is seeking a Microsoft D365 Customer Engagement (CE) Supervisor with proven project management skills and experience managing complex technology projects, including an enterprise-wide implementation of Microsoft Dynamics CE to support the firm's growth strategies and business processes. This position is responsible for understanding the business needs and leading the development and execution of comprehensive plans to deploy technology solutions.

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Key Responsibilities

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Responsible for partnering with CE Manager and Directors on planning, coordination, and execution of all aspects of assigned projects throughout the project lifecycle.

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Establishing Cost Benefit Analysis through required phases of the project.

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Throughout the life of the project, responsible for communicating regularly to Program Director and stakeholders the project status, risk, and issues.

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Responsible for project planning including assembling project teams, assigning project team deliverables, and developing project plans, schedules, and budgets.

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During project execution, responsible for managing approved objectives, budget, schedule, resources, and deliverables that support the business goals.

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Revise project plan as appropriate to meet changing needs and requirements while following SDLC methodology.

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Responsible for managing all aspects of CE implementations

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Basic Qualifications

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Minimum of - 8 years of experience working with technical teams with strong skills and expertise in project management and systems/technology development

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Proven experience implementing and managing CRM solutions within budget, scope and cost, Microsoft Dynamics CE

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Leadership skills and mentorship experience

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Proven business facing skills

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Solid understanding of financial analysis and planning

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Ability to multi-task and keep multiple responsibilities moving forward simultaneously

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Experience in influencing, leading teams and driving change

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**Compensation Range: $97,000 - $152,000