Head of Revenue Operations - Toronto, Canada - Agio, Inc.

Agio, Inc.

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Agio is a hybrid managed IT and cybersecurity provider servicing the financial services, health care and payments industries.

The company has extensive experience supporting the alternative investment space, specializing in hedge funds, private equity firms and asset managers.

Agio offers technology hosting, monitoring, management, helpdesk, disaster prevention and recovery, as well as managed security, 360° cybersecurity programs, virtual CISO (vCISO) support and cybersecurity consulting.

We have team members in the US, UK, Canada, India and the Philippines. Our remote work policy allows us to accommodate our employees' need for flexibility. Our family forward mentality and work-life balance focus empower our employees to live their best life at Agio.

WE OFFER:

Remote work arrangement
Competitive salary
Comprehensive health benefits including vision, dental, disability, life insurance, and more with immediate coverage
An inclusive parental leave policy
Uncapped paid vacation time off
10 paid holidays
10 paid sick days
32 hours of paid volunteer time off
RRSP matching
Training and growth opportunities
A multicultural and diverse team
A supportive work environment
Social events
Agio swag
And more

We are looking for an experienced, organized, and motivated individual to help drive the next chapter in our growing businesses and help lay the foundation for scalable growth.

You will have had experience in planning, defining, and implementing KPI's, streamlining sales processes, building, and implementing sales and marketing systems to support growth, improving the client experience with Customer Success, and capturing and delivering analytics/insights at a company, team, and individual level.

Responsibilities

Define, consistently measure and broadcast KPIs, forecasts and top line business performance to keep on track and help Agio achieve targets
Partner with leadership on price modelling and competitive analysis for new growth engines in the business including decisions about gotomarket needs, programs, and operational needs
Leverage insights into sales and client lifecycle to offer advice on process and tool improvement for better outcomes for the next phase of growth
Strategize with product leadership on maturing tooling capabilities that deliver results around pipeline management, enablement, and areas of opportunity to enhance productivity
Develop and maintain the tech productivity stacks for Sales Development Reps, Business Development Managers, Marketing and Customer Success
Responsibility for quota planning, marketing/sales campaign operations, quoting/deal support, forecasting cadence, and orchestration of Sales, Marketing and Customer Success OKRs
Develop and maintain sales compensation plans and commission calculation platform for Sales Development Reps, Business Development Managers, and Customer Success
Deliver projects at high velocity with high accuracy
Establish and maintain an operational support model

Skills & Qualifications

5 years or more experience in a senior Sales, Marketing, and/or Revenue Operations role, with a demonstrated history of improving results by providing datadriven insights for strategic planning and sales enablement
Ability to analyze complex sets of data and present it in an easy and digestible manner identify actionable insights that drive results
Understanding of Salesforce architecture, design principles, and best practices Salesforce Administrator Certification a plus
Experience managing Pardot and ensuring adherence to campaign and lead management best practices
Expert in building dashboards and KPI trackers for GTM team and Executive review.
Proven ability to fine tune complex sales processes and rollouts
Strong financial acumen and understanding
Strong organizational skills and ability to prioritize and communicate
Flexible, fast learner who thrives in a constantly changing work environment
Excellent listening, verbal, written communication skills

SPECIAL NOTES

Due to the nature of the work performed for customers, it may be necessary to work outside of normal business hours to perform certain tasks.

Overnight travel may also be required.

LI-REMOTE

Agio is a blend of who we are and what we aspire to be. As an equal opportunity employer, we embrace diversity and are committed to creating an inclusive culture that allows each of us to do our best work and be our best selves._