Bilingual Sales Contract Associate - Winnipeg, Canada - BOMImed Inc

BOMImed Inc

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Strong language and communication skills
must be fluent in written and spoken
English and French.

BOMImed Inc. is seeking a Bilingual Sales Contract Associate to provide high-quality service to customers, handle inquiries, process orders, and resolve customer complaints. Additionally, they will prepare tender submissions, and maintain contract records.

Duties & Responsibilities

Provide quality service to both internal and external customers.
Provide pricing and delivery information.
Process order entry and return authorization requests.
Obtain and evaluate all relevant information to handle product and service inquiries.
Direct requests and unresolved issues to the designated resources.
Handle and resolve customer complaints.
Search, prepare and complete tender submissions.
Maintain records of tender submissions in the tender Masterfile.
Receive results from Requests for Proposals (RFP) and communicate them to the Sales Representative, National Sales Manager and Customer Service Representative.
Perform procedures as outlined in the BOMImed Quality Management System.
Perform other related duties as may be assigned.

Skills Required:

Strong language and communication skills
must be fluent in written and spoken English and French.
Excellent interpersonal and team player skills.
Positive language skills and ability to read customers.
Ability to cope with stressful situations and deadline driven tasks.
Strong attention to detail, time management and organizational skills.
Demonstrate initiative and ability to work independently, ability to search for information.
Working knowledge with ERP systems, Word, Excel, Outlook.

Education & Experience

Minimum 2 years of office and customer service experience.
Writing, editing, and formatting documents and spreadsheets.
Experience working within an ERP system, Word, Excel, Outlook, and Office 36
Business Admin diploma or similar degree/diploma is an asset.

If you believe this is an opportunity that is well matched to your skill set and capabilities, please apply.

Job Types:
Full-time, Permanent

Benefits: