Terminal Operations Representative - Québec, Canada - MSC - Mediterranean Shipping Company

MSC - Mediterranean Shipping Company

Verified Company

Québec, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Company Description

MSC is a world leader in global container shipping.

MSC Canada has been serving the Canadian market for over two decades, rapidly expanding our presence nationally to become the number one carrier.

Our values are the beating heart of our business. They are the cornerstone of our company, supporting our vision, shaping our culture and establishing our future direction.

Job Description:

The terminal operations team is responsible for the development, establishment, and maintenance of the business relationships with ports and terminals.

The Terminal operations team oversees tariff rates, productivity, terminal fluidity, rail productivity and gates. As well as monitoring terminal and yard congestion, to avoid delays in berthing, operations and enhance productivity.

The team is also oriented towards cost savings on terminal operations by reducing import/export storage, rail dwell, empty pool, assisting GVA OPS for contract negotiations etc...

Position Summary
Providing an excellent service for internal colleagues and MSC GVA colleagues in every written and verbal communication.

The operations Representative is responsible for ensuring effective delivery of terminal operations objectives across our Canadian ports, maintaining great relationship with terminal contacts, and providing highly accurate reporting and scheduling to various stakeholders both inside and outside the Agency.

The operations representative will back up the port captain when not available and will be planning monitoring live port activities, including allocations of resources (berth, operations, gate, yard utilizations and cargo readiness)

Key accountabilities
Act as liaison between the MSC Agency and terminals

Verifying port, terminal, and vessel related invoices.
Creating and maintaining the regular sailing report, ERD & Cutoffs on terminal.
Creating and maintaining the terminal operations reporting.
Produce the ACI and A6 to CBSA.
Port Captain back up:_
Coordinate and oversee vessel operations, ensuring that conditions are in place to minimize port stay
Highlight deviations from the berthing plan to the network department and propose solutions that will improve the prospects for the network as a whole
Act promptly to secure the best possible outcome for our vessels alongside by following operations closely and reacting to change in circumstances
Weekly report in the Event manager to share results, success, and challenges of the week
Record all events in the Event manager to make interested parties aware
Vessel incidents and accident to be reported immediately by phone to Raffaele Porzio and the FNTE team and following the prescribed process

- _ Additional tasks may be added or removed based on departmental needs_

Qualifications:

All MSC Canada employees are expected to exhibit the
MSC Values, striving to drive customer centric results in all interactions with colleagues and customers alike.

Excellent command in spoken and written English with bilingualism (French and English) preferred.
Autonomy and initiative.
Minimum of 2 years' experience.
Strong communication skills for negotiation and reconciliation.

Additional Information

Great people who work hard and look out for each other because we're a team—it's that simple

Just to name a few of our perks:

Flexible health and dental benefits coverage (for all permanent full-time roles).
RRSP coverage with the Company matching a portion of employee contribution (for all permanent fulltime roles).
Tailored training program opportunities for employee development.
Employee mentorship, leadership, and assistance opportunities.
Employee referral incentive program.
Community Involvement.
Gym facility.
Health & Wellness Program.