Service Writer - North Bay, Canada - GINCOR Werx
Description
Service Writer - MATTAWA LOCATION**
About Us
Gincor Werx is an industry leader in high-quality vocational vehicles including dump vehicles, snow plows, trailers, van bodies, decks, and other service equipment.
GROWTH 500 and is continually looking to add to its team.
We are also certified as a Great Place to Work through GPTW Canada and is recognized as one of Canada's best manufacturing companies to work for.
With nine (9) locations across Ontario, following four decades of success in Central Canada, we offer incredible opportunities for professional advancement and growth.
Major Tasks, Responsibilities and Expectations
- Will work directly with the Service Manager by relaying information, answering service
- Communicate with customers by obtaining purchase orders, scheduling work, providing updates on job and warranty completion
- Quoting and Invoicing of Service/ Warranty jobs
- Schedule incoming and outgoing shipments of repair parts to customer locations or to GinCor location
- Schedule outgoing shipments of warranty parts to our suppliers for evaluation. Followup and tracking of warranty credits from suppliers
- Create, update and track warranty writeups
- Perform other duties, as required
Major Requirements and Competencies
- Excellent verbal and written communications, listening and customer service skills
- Multitasking skills and ability to be flexible when priorities shift
- Good computer and software skills (Microsoft Office, etc,)
- Highly organized and able manage time
- Reliable and dependable
- Excellent customer service skills
- Prior manufacturing experience an asset
- General industry service knowledge an asset
Gincor offers a challenging, innovative, fast-moving environment with career advancement opportunities, competitive overall compensation and benefits package. We are an equal
opportunity employer and value diversity and a safe and respectful workplace. Please contact
We thank all applicants. Those selected for further consideration will be contacted.
Job Types:
Full-time, Permanent
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Profit sharing
- Tuition reimbursement
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Overtime pay
Work Location:
One location
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