Field Supervisor - Sherwood Park, Canada - Caron Transportation Systems

Caron Transportation Systems

Verified Company

Sherwood Park, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are recognized by our customers and employees as the leaders in safety and environmental responsibility while providing the highest level of service in the industry.

Backed by being one of Canadas Best Managed Companies 3 years running and holding the Trucking HR Canada Top Fleet Employer distinction for 5 years in row.

We are currently looking for a Field Supervisor based out of Sherwood Park for our Western Canada Operations team.
The Field Supervisor reports directly to the Director of Operations. They are responsible for assisting company operations by ensuring policies and procedures are being adhered to. This role will provide training and support for company drivers and participation in safety investigations.

Job Duties:

Operational Responsibilities
Develop and implement best practices to improve operational efficiency
Spot checks quality of deliveries (ontime, incident free, safely completed)
Assess customer sites to ensure tasks are completed as directed
Communicates with other departments and management to resolve problems and expedite work
Interprets and communicates work procedures and customer requirements to drivers
Observes and counsels drivers at job sites on safety procedures, including the proper use of PPE, backing up procedures and truck positioning
Provides field level technical support and training
Counsels drivers on customer complaints and advises drivers on corrective measures
Evaluates new and existing drivers and recommends additional training if required
Resolve operational issues with employees while on site
Completes driver audits for pre and post trip inspections, equipment housekeeping and load preparedness
Completes Certified Driver Trainer program and will monitor, trainers, trainees occasionally.
Sales Responsibilities
Act as a liaison with customers as required
Resolves complaints and answers customer questions regarding services and procedures (_in review_)
Develops and maintains customers relationships with existing and new accounts (_in review_)
Manage customer relations including site visitations when required
Escalates customer complaints and issues while helping to determine an appropriate solution
Safety Responsibilities
Is on a weekend rotation for the EMR team on an average seven (7) week cycle
Participates in incident investigations to determine the root cause of incidents
Complete audits to ensure drivers meet safety training requirements for customer sites
Conduct worksite observations and hazard analysis of customer sites
Ensure proper reporting procedures are followed
Ensure all Regulatory Compliances and safety standards are met
Participate in all safety related programs and education
Perform all other duties as assigned by supervisor/management

Perform assigned tasks in accordance with the Caron QMS and production standards required by the Company and the industry as a whole

510 Years directly related experience
Supervisory experience an asset
Diploma, Certificate, or Journeyman ticket in related field
Valid driver's license, Class 1 an asset

Pay, Benefits, and Perks:

Base pay plus overtime including paid training
3 weeks paid vacation
Employer paid benefits upon hire
Company matching RRSP program upon hire
Company provided PPE
Referral Program Bonus

We thank all applicants for their interest in joining Caron Transportation Systems, however only those being considered for an interview will be contacted.