Summer Licensing Liaison Officer - Brampton, Canada - City of Brampton

City of Brampton

Verified Company

Brampton, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description:

JOB TITLE:
Summer Licensing Liaison Officer

DEPARTMENT:
Legislative Services

NUMBER OF POSITIONS: 2

JOB STATUS & DURATION:
Temporary, 6 months

HOURS OF WORK: 40 hour workweek / shift work / variable hours

LOCATION:
Animal Enforcement and Bylaw Services Building

HOURLY RATE:
$16.75

JOB

TYPE:
Management and Administration

POSTING DATE:
March 03, 2023

CLOSING DATE:
March 15, 2023

AREA OF RESPONSIBILITY:

Reporting to the Animal Services Supervisor, this position provides project, program, and/or administrative support to the division in the field with regards to pet licensing and outreach.

Ensures efficient and effective delivery of program by attending residences within our community and providing education and enforcement of the licensing by-law requirements.

Facilitation of drop in sites and event information booths to allow the community opportunities to obtain essentials and information from Animal Services.

Provide program assistance in support of divisional initiatives, programs, processes, projects, and events
Respond to customer inquiries/concerns and provide information regarding programs and services to meet divisional service standards
Delivers and discusses contentious information/directives which may be resisted and uses mediation, conflict resolution, and calming and deescalation techniques
Assist with administrative and sectional program duties, including correspondence, documentation, record keeping, filing, minute taking, preparing memos, reports, and presentation materials
Performs doortodoor canvassing to determine if there are pet(s), which require licensing and maintains an up to date map indicating the completed areas
Process and accept payments for point of sale transactions
Assist in the implementation of division projects and operations
Participates in working groups and brainstorming sessions to provide input and ideas
Assist with data entry and data management
Perform quantitative/qualitative research to identify information on programming as requested
Communicate and follow up with business partners; both internal and external, as required to complete tasks / projects on time
Maintain an understanding of department programs and services
Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff
Attend meetings/training as required

SELECTION CRITERIA:

Demonstrated working knowledge of Animal care and services
Effective customer service skills
Ability to prioritize and effective time management and organizational skills
Class G Ontario Drivers' License an asset
Experience with Chameleon software considered an asset

- **Preference will be given to students that have a permanent residency in Brampton._
- **_

Various tests and/or exams may be administered as part of the selection criteria._

Alternate formats will be provided upon request.

Interview:
Our recruitment process will be completed with video conference technology.

As part of the corporation's Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation.

Any changes affecting this position will be communicated as information becomes available.