Customer Service Representative - Winnipeg, Canada - GFL Environmental Inc.

GFL Environmental Inc.

Verified Company

Winnipeg, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The incumbent should either be based in Estevan or Regina, SK.

Job Summary:

Contact current customers to verify profile and service details
Advise customers of opportunities to facilitate ease of administration
Assist customers with account set up on GFL's on-line payment portal
Collaborate with sales representatives to address any customer concerns and see through to resolution.
Create updated service agreements and convey to customers for execution
Prompt and professional follow up to ensure all questions are answered and agreements are returned for processing
Report on targets and achievements
Allocate additional business opportunities to Account Managers based on customer needs
Perform other projects as needed.

Qualifications:

Experience in a customer service role
Sales experience would be considered a strong asset.
Experience with waste and recycling services industries an asset
Comfortable working in Windows-based environments
Computer literate with proficient use of customer database systems and Excel
Enthusiastic self-starter with strong work ethic and a proven track record for success
Clean professional image and sense of pride that promotes a positive team spirit
Exceptional customer service and phone skills along with a strong sense of team
Excellent organizational, problem solving and time management skills
GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

We seek to hire individuals with diverse characteristics, backgrounds and perspectives.

We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.