Records Analyst - Toronto, Canada - OCAD University

OCAD University

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

_Please note that internal job postings are open only to current permanent OPSEU Local 576 Unit 1 employees and temporary OPSEU Local 576 Unit 1 employees with one year of continuous service._
**_
- **Reporting to the Associate Registrar, Curriculum, Scheduling & Registration, t he Records Analyst is responsible for assessing, processing, recording changes to, and reporting on student's programs, registrations, records and status. These changes may be initiated at a student ' s request, as the result of a curriculum or policy change or as the result of adjudication. The Records Analyst produce s official documents that are not supplied the rough existing automation and draft and issue communications through the student information system ( communications management ) or mail merge. Focusing on continuous process improvement and data integrity, this position actively audit s end products from automated and manual processes and forms and propose s options for enhancements to systems or process. The Records Analyst generate s operation al reports as required to assist in decision making, statistical analysis and audit of registration and records. The Records Analyst must maintain a thorough understanding of the student information system and student and academic policy.

Summary of Responsibilities:

Registration_ _:_
Support registration activities through second level support and analysis of issues affecting students' ability to register and suggest and communicate appropriate mitigating actions to student s
Prepare rep orts for decision making, audit and to support student data operational requirements throughout the university
Formal Assessment_ _/Adjudication_ _:_
Process and report on grade changes
Assist with the student adjudication process at the end of each academic year
Student _Records_ _:_
Postsecondary degree or equivalent
Minimum of four (4) years of related work experience, including experience with an online student information system and familiarity with regulations, policies and procedures relating to registrarial services at the postsecondary level
Strong oral and written communication skills with proven ability to communicate complex or detailed information in an audience appropriate manner
Strong interpersonal skills, and the ability to exercise tact, good judgement and diplomacy
Strong analytical skills, ability to learn quickly and take initiative
Strong organizational skills, demonstrated attention to detail, and the ability to meet deadlines and work effectively under pressure and changing priorities
Demonstrated ability to work independently and participate collaboratively in a team environment
Demonstrated commitment to the principles of equity and diversity, and experience promoting a respectful work and learning environment for students, staff and faculty
Graduation_ _:_
Collect intent to graduate requests; determine student eligibility to graduate ; communicate and report on results
Issue diplomas and replacement diplomas; document requirements and initiate processes for delivery or pick up where necessary
Academic Exceptions_ _:_
Process results of petitions and grade appeals, update student records as required, determine impact on student standing and adjust all relevant records
Record academic misconduct decisions in student records as appropriate and follow up with appropriate parties as necessary
O_ffice Operations_ _:_
Assist in system testing specific to student records, registration and academic reporting changes in system behaviour and potential consequences
Coordinate and provide training on student records processes ensuring documentation is kept up to date
Assist the University Registrar & Director, Enrolment Services and the Associate Registrar, Curriculum, Scheduling & Registration in other related tasks that contribute to the successful operation of the Office of the Registrar

Qualifications:

Postsecondary degree or equivalent
Minimum of four (4) years of related work experience, including experience with an online student information system and familiarity with regulations, policies and procedures relating to registrarial services at the postsecondary level
Strong oral and written communication skills with proven ability to communicate complex or detailed information in an audience appropriate manner
Strong interpersonal skills, and the ability to exercise tact, good judgement and diplomacy
Strong analytical skills, ability to learn quickly and take initiative
Strong organizational skills, demonstrated attention to detail, and the ability to meet deadlines and work effectively under pressure and changing priorities
Demonstrated ability to work independently and participate collaboratively in a team environment
Demonstrated commitment to the principles of equity and diversity, and experience promoting a respectful work and learning environment for students, staff and fa