Training and Enablement Ambassador - Charlottetown, Canada - iWave

iWave

Verified Company

Charlottetown, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you seeking a new career where you can have fun while making a difference? Look no further We are seeking a Training and Enablement Ambassador to join our dynamic team and help us take our sales and success efforts to the next level

As our
Training and Enablement Ambassador, you will be responsible for developing and delivering cutting-edge training programs for our sales teams, both in person and virtually.

You'll work closely with our marketing team to ensure that our staff have the latest and most effective marketing content at their fingertips.

You'll also be responsible for tracking key success metrics and KPIs to show ROI and overall impact on the business.

What You'll Do

Create, design, and execute a full curriculum of training programs for sales teams, both in person and virtual
Develop cuttingedge training that can be delivered virtually to allow for flexibility; including videos, gamification, simulations, narration/audio
Create certifications to ensure learners have completed the necessary training
Effectively identify gaps in training and prioritize development of training materials
Schedule and design the rollout of the curriculum, and deliver training virtually or inperson as needed
Stay uptodate on the industry, product, market, and sales training best practices
Coordinate annual and monthly training calendar, monitor attendance, and manage registrations
Execute on the daytoday, tactical elements of sales enablement programs, including design, content curation, delivery, and ongoing support
Assist with the tracking of key success metrics and key performance indicators (KPIs) specific to sales enablement efforts to show return on investment (ROI) and overall impact on the business
Assist with special projects to improve the effectiveness of the sales organization, as delegated
Field all inquiries from the sales organization and act as a liaison between sales and marketing teams
Support efforts to evaluate existing internal sales resource library, identify gaps and opportunities for improvement and update as needed
Support the administration and maintenance of sales enablement tools
Other related duties, as assigned

What We're Looking For

Minimum 35 years of experience in training and development and/or employee enablement
Post Secondary education in fields related to education, business, marketing, communications
Has good problem solving and analytical skills
Experience in product/process change management is preferred
Has experience in employee development, mentoring, coaching and behavior management with a proven track record of success
Have effective analytical skills to analyze results and make decisions based on facts and figures
Able to manage time effectively and be focused on setting clear objectives and priorities
Experience creating and implementing successful process/methodology/playbook initiatives
Experience building effective sales onboarding and training programs
Experience with speech analytics and CRM platforms
Ability to create and track KPIs to measure progress and perform root cause analysis
Basic understanding of IT desktop and network infrastructure with an emphasis on how technology works within small to midsized organizations
Have effective leadership skills which can impact colleagues' behavior
Inspire other people to reach their full potential and take ownership for quality, competence and commitment
Be highly flexible and welcome change/improvements

**We are 'Great Place to Work' certified and offer so many great benefits, rewards and perks We can't wait to speak with you