Receptionist - Customer Care - Vancouver, Canada - Best Buy

Best Buy
Best Buy
Verified Company
Vancouver, Canada

4 weeks ago

Sophia Lee

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Sophia Lee

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Description
Receptionist - Customer Care

Do you have a passion for building meaningful relationships?

As a receptionist you will welcome and direct customers who call or visit the building appropriately. You'll ensure the reception area is kept to our standard for guests visiting the building.


The Receptionist position is based onsite out of our beautiful new head office, minutes away from Downtown Vancouver, with potential for a hybrid work from home model as volume allows.

Join our diverse team as a receptionist


What you'll do:

  • Pleasantly and professionally greet visitors and connect them with the correct employee
  • Ensure all visitors are following parking, safety and security protocols including signin and visitor's badges
  • Assist customers and collaborate on solutions to deliver world class customer experiences
  • Support the customer care team by logging, scanning and creating customer care cases, triaging customer care mailboxes and assigning cases to team members via SalesForce
  • Be the central part of guidance to the office space, providing information and direction to those choosing to work on site

What we're looking for:

  • 34 years of experience in high volume reception on a multiline switchboard
  • 12 years of customer service
  • 1+ years of Microsoft Office Suite experience

Why you'll love it here:

  • Employee discounts on awesome tech from day one
  • Flexible health benefits and wellness program
  • TFSA and RRSP programs
  • 100% matched company pension plan
  • Training programs to build new and transferable skills
About Best Buy


As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country Annually recognized as one of Canada's Top 100 Employers, our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work.

Join our amazing team

We are looking for people just like you.
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