Server - Kitchener, Canada - Crowne Plaza Kitchener-Waterloo

Crowne Plaza Kitchener-Waterloo

Verified Company

Kitchener, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Reports to:
Food & Beverage Manager
Previous experience in food & beverage in a similar environment is essential to your success.

RESPONSIBILITIES:

Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare tables by setting up linens, silverware and glasses
Inform customers about the day's specials
Offer menu recommendations upon request
Upsell additional products when appropriate
Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Follow all relevant health department regulations
Provide excellent customer service to guests
Help in banquet functions

REQUIREMENTS:

Proven work experience as a Waiter or Waitress
Handson experience with MICROS
Basic math skills
Attentiveness for customers
Excellent presentation skills
Strong organizational and multitasking skills, with the ability to perform well in a fastpaced environment
Active listening and effective communication skills
Team spirit
Flexibility to work in shifts

Working Conditions:

Will be required to work days, Evening, weekends and holidays.
Will be required to work in fast paced, stressful environment.
May be asked to work overtime

Health and Safety:

It is the responsibility of all associates to ensure that they follow all health and safety policies by:

working in a safe manner

- reporting any unsafe conditions
- immediately reporting any associate injury/accident
- using personal protective equipment if required

Associates are required to fully participate in all health and safety initiatives and may be recruited to join our committee as their department's representative.

_"Crowne Plaza Kitchener Waterloo is committed to providing an accessible workplace, in support of the Accessibility for Ontarians with Disabilities Act (AODA 2005), and the Human Rights Code (RSO Should an applicant require accommodation at any point during the recruitment process or during employment, the individual is invited to communicate and discuss their requirements with Crowne Plaza's Human Resources representative. Crown Plaza Kitchener Waterloo will provide, or arrange to have provided, reasonable accommodation specific to the applicant's or employee's accessibility needs._"

Job Types:
Full-time, Part-time

Schedule: