Patient Access - Owen Sound, Canada - Brightshores Health System

Brightshores Health System

Verified Company

Owen Sound, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Posting #185-24

POSITION TITLE:
PATIENT ACCESS & FLOW AGENT

DEPARTMENT:
PATIENT ACCESS & FLOW

POSITION LOCATION:
OWEN SOUND

UNION AFFILIATION:
OPSEU - CLERICAL

STATUS:
PART-TIME, TEMPORARY (APPROX. END DATE OCTOBER 2024)

WAGE RATE:
$ $26.436
***Reporting to the Manager of Patient Access and Flow, this position is responsible for monitoring and controlling bed allocation in consultation with appropriate clinical staff. This position receives and coordinates/books patient transportation requests. Receiving and coordinating One Number and Critical/Life or Limb requests are a primary focus which involves ensuring beds are available in specific situations. It also includes Patient Service Agent duties (ER registration) and data quality.

QUALIFICATIONS

Minimum 6 months experience as a PSA within the last 3 years working in all areas (Central Registration, and ER Registration)
Successful completion of PM Access (to be tested; training is available through Learning Resources)
Microsoft Office experience in Word and Excel (to be tested)
Typing 30 WPM (to be tested)
Medical terminology (to be tested)
Ability to utilize Cerner patient information system, which includes ADT procedures, FirstNet tracking & triage registration, statistical verification, census reporting
Secondary School Diploma and/or postsecondary medical secretarial education or equivalent
Ability to work all shifts within the rotation (including evenings and weekends)
Excellent interpersonal and communication skills
Attention to detail and accuracy
Patientservice focused
Ability to multitask
Ability to understand verbal and written instructions
Capable of filing
Recent satisfactory performance and attendance records
Adherence to Brightshores 'CARE' Behaviours (Collaboration, Accountability, Respect, Excellence) and 'LEAD' Competencies (Lead by example, Empower, Achieve results, Develop others) and a commitment to a safe workplace free of violence and harassment
Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes