Finance Ops Analyst I - Dieppe, Canada - TD Bank

TD Bank

Verified Company

Dieppe, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

426330BR

Finance / Accounting

Dieppe, NB

November 29, 2023

Hours

20

Workplace Model

Hybrid

Pay Details

Job Details

KEY ACCOUNTABILITIES

CUSTOMER

Provide financial analysis and/or advanced general finance / accounting or related operational support as assigned
Understand business partner / department objectives and contribute to the achievement of performance / financial objectives by recommending appropriate action to management based on analysis and review of results within scope of own area
Analyze financial performance against benchmarks and reconcile variances and/or research and explain findings / issues to department or business management
Coordinate and/or execute on internal and external finance / research projects, audits and/or reporting processes as directed
Support the collection of meaningful data and/or research, coordinating efforts with various finance areas
Provide accurate and thorough data analysis for own area, interpret findings and make recommendations, and identify and refer complex issues / situations beyond own level of expertise
Act as conduit / coordinator / facilitator bringing in appropriate partners / expertise on key operational issues / initiatives
Provide accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues, interpret findings and make recommendations for improvement
Identify, document, investigate processes / exceptions arising from transactions / processes beyond 1st level operations service delivery and resolve escalated matters and refer complex issues / situations beyond own level of expertise
Develop and execute on reporting functions and/or produce consolidated or aggregated reporting as appropriate
Manage relationships with customers and other areas of TD Finance

SHAREHOLDER

Prioritize and manage own workload to meet SLA requirements for service and productivity
Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area
Protect the interests of the organization identify and manage risks, and escalate nonstandard, high risk transactions / activities as necessary
Conduct reporting and / or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
Identify, recommend and effectively execute standard practices applicable to the discipline
Adhere to internal policies/procedures and applicable regulatory guidelines
Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

Job Requirements

EMPLOYEE / TEAM

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and uptodate about the status / progress of projects and / or all relevant or useful information related to daytoday activities
Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand champion for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

Work within broad and/or nonstandard parameters, involving multiple steps, systems, and jurisdictions and where there could be a lack of market standard/practice, referring to a more senior role when necessary
Highly proficient on products, endtoend processes and systems for own specialized area
Handles 1st level escalated issues and provides work guidance and direction Accountable for resolving exceptions, nonstandard issues / transactions and/or escalating to appropriate level where further clarity or interpretation of more complex policies or rules is required
Provides process / policy guidance to others internal partners/clients