Customer Service Representative - North York, Canada - Viscor

Viscor

Verified Company

North York, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Centrally located in Toronto, Canada, Viscor is a division of Leviton Manufacturing's Lighting Business Unit operating in Canada for over 70 years.

We are actively seeking a talented Customer Service Representative with manufacturing industry experience

We offer a supportive work environment, competitive salary, complete with benefits and opportunities for advancement whenever possible.

Summary of Position

ESSENTIAL DUTIES & RESPONSIBILITIES

Prepare & enter quotes and sales orders in ERP system based upon client needs, specifications, and product offerings
Ensures accuracy of quotes, purchase orders and sales orders and that Viscor's Terms and Conditions of Sale are satisfied
Facilitates expediting by acting as a liaison between customer and production/shipping.
Provides support to Outside Sales Representatives and Agency Representatives
Resolve customers problems by clarifying the customer's complaint; determining the cause of the problem; select and explain the best solution to solve the issue
Promotes Viscor products and services
All other duties as assigned

QUALIFICATIONS & EXPERIENCE

Fluent in English both written and verbal. French a definite asset
Professional written, verbal and interpersonal skills are essential when communicating with customers
Knowledge of LED Lighting and Lighting Controls would be a definite asset.
Attention to detail and accurate
15 years of relevant experience in a customerfocused position involving technical knowledge of a company's products and services
Previous experience within a manufacturing industry preferred
Experience working with operating systems including CRM tool (Salesforce), ERP System (Microsoft Dynamics AX 2012) would be an asset

Interested applicants may send their resume to Viscor Inc.

Viscor will accommodate the needs of people with disabilities during its recruitment process.

If a selected applicant requests an accommodation, Viscor will consult with the applicant and provide or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

We thank all applicants, but only those selected for an interview will be contacted.

Job Types:
Full-time, Permanent

Salary:
$50,000.00-$55,000.00 per year

Benefits: