Service Coordinator - Toronto, Canada - Friends of Ruby

Friends of Ruby

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Friends of Ruby (FoR) is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. FoR offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case management and a drop-in space with hot meals, community, and comprehensive programming. The Home provides transitional and emergency housing, as well as mental health and life-skills to support youth moving towards independent living.

FoR recognizes that a diverse work force is critical to accomplishing our mission.

Our goal is to attract and develop highly talented individuals from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives.

We strongly encourage applicants from the 2SLGBTQIA+ and BIPOC communities, and diverse backgrounds that meet the requirements of the role.

We welcome applicants to introduce themselves, their stories and lived experiences in their cover letter to the degree they are comfortable with.

Why Work at Friends of Ruby?

A safe space to show up authentically through our workplace culture of diversity, equity, inclusion, and belonging.
Gain professional and personal development through an engaging and supportive work environment.
Create positive impact while serving and working alongside the 2SLGBTQIA+ community.
Establish meaningful connections and expand your network in the nonprofit sector.
Produce projects and outcomes that motivate, inspire, and drive you.

Position Summary
We are looking for a talented Service Coordinator to support our Youth Services.

The service Coordinator supports FoR's with respect to planning, organizing, and performing a variety of administrative, operations support, infection control, and special projects.

The service Coordinator plays a vital part in the day-to-day logistics of programs and services.

Tasks and R
esponsibilities

Duties_
Be the first point of contact to greet the youth, staff, and visitors to the building (ensure everyone follows entry protocols, including signing in, temperature checks and COVID19 screening).
Assist finance department with purchasing, procurement of materials and rent collection.
Maintain positive relationships with service providers and external vendors.
Assist management with reporting, filing, scheduling and other administrative tasks.
Create and maintain a directory of service providers and resources.
Manage incoming phone calls to the FoR telephone line, including transferring calls to correct staff members, reviewing voice mail messages and providing followup if necessary.
Notify staff updates on general information such as monthly meetings, covid vaccine clinic, fire drill, etc.
Assist teams with creative projects such as welcome signs for new youth, creating goody bags for special occasions (e.g., Halloween)
Coordinate with staff to create and update the program calendar.
Monitor security cameras periodically throughout the day.
Converse with youth and assist them if needed and/or contact specific staff accordingly
Organize, clean, and label the front desk area, storage room and all donated inventory.
Oversee the arrangement and the booking of the multipurpose room
Assist the Director/Manager with administrative work such as scheduling, youth booklets, scanning documents, uploading data on SharePoint, and organizing spaces, etc.
Assist in operations and kitchen duties if needed.
Help kitchen vendors such as Second Harvest etc.
Fill in for Operations Supervisor when they are offsite and accompany vendors and service providers when they are on site.
Assist youth workers at the dropin with programing and other activities.
Aid Dropin staff in clerical/administrative work such as constructing youth booklets, scanning documents, and uploading them to SharePoint as well as creating months calendars for programming at the House.
Help to bring in garbage and recycling bins.

Skills and Experience

A minimum of 1 year's relevant experience in an administrator role with a broad range of responsibilities and supporting various levels of management
Advanced working knowledge of computer software including wordprocessing (MS Word), spreadsheets (MS Excel), presentations (MS Powerpoint and MS Visio), electronic mail (MS Office 365) and video conferencing systems (MS Teams)
Knowledge of general office procedures
Time management and organizational skills
Strong interpersonal and effective relationship building
Outstanding accuracy and diligence where work is done under mínimal supervision
Excellent written and oral communication skills
Strong independent judgment, common sense, and selfdirected
Exercise high level of diplomacy, discretion, and a high degree of confidentiality

Additional Requirements