Order Desk Clerk - Concord, Canada - Ciot Inc.

Ciot Inc.
Ciot Inc.
Verified Company
Concord, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

General Description

Skill/Effort Requirements

  • Must have strong Customer Service Skills
  • Must have strong administrative skills
  • Must have installation and setting material knowledge
  • Must have strong oral and written communication skills
  • Must be people oriented
  • Must be resultsoriented
  • 2+ years' experience in a similar role
  • Must be able to work Saturdays

Responsibilities

  • Provide the highest level of service to our clients.
  • Maintain quality service by adhering to policies, procedures and standards.
  • Sell products and services by obtaining, clarifying, recording and forwarding orders.
  • Maintain knowledge of products and services by reading specifications updates and attending product knowledge sessions.
  • Provide technical assistance to clients as required
  • Clarify customer's understanding of products and services by explaining the product and service features; answering questions; offering relevant information.
  • Processing and receiving payments for all C.O.D. orders
  • Balancing cash receipts at the end of the day and preparing deposits and reports for Accounting
  • Track all paperwork for all incoming shipments from Montreal, keeping track of all orders and processing paperwork once the shipment is received
  • Maintaining inventory of installation supplies, advising inventory and purchasing any stock required following up on any special orders required
  • Maintaining stock room in an orderly manner
  • Contribute to the team efforts by accomplishing related results as required

Schedule:

  • Monday to Friday

Work Location:
In person
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