Customer Service Representative - Edmonton, Canada - Liquor House
Description
Retail store Associate - Liquor House
We are looking for retail store associates for Liquor House who are responsible, hardworking, dedicated, and with a positive attitude who thrives on delivering excellent customer service and educating the public about liquor.
- Greeting and welcoming customers as they enter the store.
- Operating the POS terminal and adhering to all cash and Loss Prevention procedures.
- Provide an educational and informative experience for all customers.
- Assist Store Manager open/ close at the beginning or end of shifts. Execute high operating standards.
- Ensure the store is cleaned and wellstocked. (May include sweeping/ vacuuming sales floor area, wiping counters and displays regularly).
- Any other duties as assigned by Store Manager.
Qualifications:
- 18 years or older.
- 12 years of retail or customer service experience. Proven ability to deliver excellent customer service.
- High School Diploma required. Postsecondary degree/ diploma is preferred.
- Must posses Pro-Serve.
- Must pass a Criminal Record Check and Comprehensive Background Check.
- Working knowledge of regulations pertaining to the selling of Liquor in Alberta.
Requirements:
- Team player.
- Excellent customer service skills. Ability to maintain a positive attitude while dealing with customers. This position will deal with the general public in a frontline customer service capacity.
- Attention to detail.
- Ability to compute basic mathematical problems.
- Excellent communications skills (both written and oral).
- Flexible schedule may include evenings and weekends. Working hours may be based on business needs.
- Passion for learning more about the Liquor industry and AGLC rules and regulations. Selfdirected learner.
- Physical ability to lift and carry up to 50 pounds. Bending and stretching to stock shelves may be required.
- A professional and clean appearance.
- How many years of retail sales experience do you have?
- Do you have the Valid Proserve License ?
- Do you speak English?
Job Types:
Full-time, Part-time
, Temporary, Permanent
Salary:
$15.00-$18.00 per hour
Job Types:
Full-time, Part-time
Part-time hours: 30 per week
Salary:
$15.00-$18.00 per hour
Day range:
- Weekend availability
Shift:
- 8 hour shift
- Night shift
Experience:
- sales: 1 year (preferred)
- customer service: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
Work Location:
One location
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