Account Manager - Etobicoke, Canada - CloudMD

CloudMD

Verified Company

Etobicoke, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Who We Are

Are you looking to further develop your career in the Healthcare industry with one of North America's innovative healthcare providers? Our success is backed by enthusiastic people, ready to make a positive difference in the lives of over 10 million people through digital and enterprise health solutions.

If you have a passion for providing compassionate, quality care or services to those in need, then a career with CloudMD might be what you are looking for

CloudMD is transforming the delivery of healthcare using technology and by providing a patient-centric approach, with an emphasis on continuity of care.

By leveraging healthcare technology, the Company is building one, connected platform that addresses all points of a patient's healthcare journey and provides better access to care and improved outcomes.

Through CloudMD's proprietary technology, the Company delivers quality healthcare through a holistic offering including hybrid primary care clinics, specialist care, telemedicine, mental health support, healthcare navigation, educational resources, and artificial intelligence (AI).

Who You'll Work With

The Account Manager will work closely with the Director, Education Resources and the content team at IMD, as well as other stakeholders throughout the business (finance, technology, marketing) as needed.

What You'll Be Doing

Role responsibilities include but are not limited to:

Develop an in-depth product knowledge of the Patient Education Platform to be able to generate creative ideas and solutions for clients as well as work within the platform to assist in program delivery
Develop and maintain effective partnerships with all external stakeholders (clients and clinics)
Conduct sales and training presentations to senior and frontline hospital staff
Work with an external pharmaceutical client team to facilitate demonstrations and buyin from clinic teams
Work with a growing list of hospitalbased oncology clinics to refine their patient education strategy on the IMD platform
Serve as a strategic advisor to hospitalbased clinic teams, helping them adopt and gain value from our platform
Report monthly results to IMD and pharmaceutical client leadership
Report quarterly usage metrics to oncology clinics across the program

What You Need to Be Successful

24yrs experience in client / key account management.
Relevant healthcare, pharmaceutical, and/or oncology experience
Methodical on followup, detail focused, and highly organized.
Familiar use of MS Office suite of products.
Past experience working with technology products/platforms.

What You Need to Stand Out

Knowledge/Experience with the Canadian hospital and/or oncology landscape is an asset.*
Relationshipbuilding skills with the ability to develop partnerships with stakeholders and ability to collaborate effectively with colleagues in a multidisciplinary context
Demonstrated agility and the ability to pivot in a fastpaced environment while managing multiple priorities
Excellent written and verbal communication, including preparing and delivery of presentations
Ability to clearly define and articulate requirements, priorities, impacts, and solutions
Strong organizational and analytical skills (able to review results / situations and determine followup plans.
Passion for creating top quality work in an innovative atmosphere

CloudMD is an equal opportunity employer.

We do not discriminate on the basis of race, ancestry, religion, color, national origin, gender, sexual orientation, gender orientation or expression, political belief, age, marital status, or disability status.

Protecting the safety and welfare of employees, clients, and patients that use our services is of utmost importance to us.

For this reason, final applicants will be asked to undergo a background check.