Business System Analyst - Dorval, Canada - Air Canada

Air Canada

Verified Company

Dorval, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Technology Deployment:

Work closely with crossfunctional teams and suppliers to gather information/feedback and communicate updates.
Assist with the implementation of a new VMS solution/technology, including configuring and testing the system, identifying and resolving issues, and providing user training and support.
Identify opportunities for process improvement and optimization while ensuring alignment and compliance with Air Canada consultant policy, and industry best practices during the deployment phase.
Participate in internal meetings, documenting updates and critical information relevant to finalizing requirements decisions.
Provide context and rationale for requirements as necessary.
Analyze the impact of the new solution on current workflows and make necessary adjustments to existing processes.
Support in the gathering, formatting and loading of content into the solution and assist in the creation, management and execution of the test plan.

Run-State:

Execute strategies to ensure the successful adoption of the new technology postdeployment, including change management initiatives and communication plans.
Develop reports on key performance indicators related to the adoption of the new technology and propose recommendations for improvements.
Provide ongoing support to endusers and vendors, including troubleshooting issues, providing training and guidance, and identifying opportunities for process improvement.
Conduct daytoday operations and maintenance of the VMS technology.
Support the governance of the contingent workforce program and stay uptodate on industry trends and best practices
Participate in problem solving and contribute towards the development and implementation of process improvements to create value and minimize risk in assigned area of responsibility:
Assist in testing technology releases.
Propose improvements and identify areas in the technology that could be refined.
Review test plans and action.

Qualifications

Bachelor's degree in Procurement, Supply Chain Management, Business Administration, or a related field
Experience in deploying and adopting new technologies.
Strong communication and collaboration skills, including the ability to work effectively with crossfunctional teams.
Experience in change management and communication planning
Strong attention to detail and organizational skills.
Experience working in a fastpaced work environment where attention detail is critical.
Demonstrated customer focus aptitude.
Demonstrated strong analytical and organizational skills.
Experience in managing contingent workers, preferably in a procurement department would be an asset.
Experience using contingent workforce management solution, such as SAP Fieldglass, Beeline, etc.

Conditions of Employment:

Linguistic Requirements

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.